I have a ReplayTV branded 20 hour unit that I bought a little over one year ago. I bought it open box from BestBuy and purchased their 4 year extended warranty.
Recently my drive started make awful stuttering noises and would freeze up. Reboots would work for a few minutes and then it'd happen all over again.
ReplayTV customer service recommended repair ($199 through them).
I took it to Best Buy and was wondering if anyone here has had experience with getting repairs done through them (ie. length of time, quality of repair, etc).
If they don't fix it, they will offer oa new unit of "similar quality" - which I'm afraid is going to be a Tivo unit since Panasonic Showstoppers are difficult to find anymore.
Comments anyone?
Thanks
Derek
Recently my drive started make awful stuttering noises and would freeze up. Reboots would work for a few minutes and then it'd happen all over again.
ReplayTV customer service recommended repair ($199 through them).
I took it to Best Buy and was wondering if anyone here has had experience with getting repairs done through them (ie. length of time, quality of repair, etc).
If they don't fix it, they will offer oa new unit of "similar quality" - which I'm afraid is going to be a Tivo unit since Panasonic Showstoppers are difficult to find anymore.
Comments anyone?
Thanks
Derek