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Discussion Starter #1
With the Intel GMA 15.7.3 or 15.8 drivers and Vista SP1 my machine bluescreens when going to sleep.


I have two machines with DG33TL boards, and it happens in both.

It started happening immediately after installing SP1 on x86 Vista.

I tried a fresh install of x64 Ultimate with integrated SP1, same problem.

The problem happens with the Windows Update GMA drivers, with the 15.7.3 drivers, and the 15.8 drivers.


I first noticed this problem during the SP1 Beta, notified Microsoft, was told Intel is aware of the problem and they will fix it before SP1 is released.


I contacted Intel support, they told me I am the only person reporting this problem.


With either driver versions, and on both x86 and x64, the bluescreen is caused by the GMA driver on a power event:

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DRVPOWERSTATE_SUBCODE: 3


DEVICE_OBJECT: 8892f968


DRIVER_OBJECT: 88920340


IMAGE_NAME: igdkmd32.sys


DEBUG_FLR_IMAGE_TIMESTAMP: 47b0a3a7


MODULE_NAME: igdkmd32


FAULTING_MODULE: 90001000 igdkmd32


CUSTOMER_CRASH_COUNT: 1


DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT


BUGCHECK_STR: 0x9F


PROCESS_NAME: System


CURRENT_IRQL: 2


LAST_CONTROL_TRANSFER: from 8203cb6c to 820d6163


STACK_TEXT:

820feacc 8203cb6c 0000009f 00000003 86d44030 nt!KeBugCheckEx+0x1e

820feb28 8203c6bc 820feb94 820fec50 00000001 nt!PopCheckIrpWatchdog+0x1ad

820feb68 820bfd00 821174e0 00000000 00162e93 nt!PopCheckForIdleness+0x343

820fec88 820bf936 820fecd0 0dfa2002 820fecd8 nt!KiTimerListExpire+0x367

820fece8 820bf483 00000000 00000000 0037cea0 nt!KiTimerExpiration+0x2a0

820fed50 820bdf9d 00000000 0000000e 00000000 nt!KiRetireDpcList+0xba

820fed54 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x49



STACK_COMMAND: kb


FOLLOWUP_NAME: MachineOwner


FAILURE_BUCKET_ID: 0x9F_IMAGE_igdkmd32.sys


BUCKET_ID: 0x9F_IMAGE_igdkmd32.sys


Followup: MachineOwner

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DRVPOWERSTATE_SUBCODE: 3


DEVICE_OBJECT: fffffa8006d62040


DRIVER_OBJECT: fffffa8006d5b060


IMAGE_NAME: igdkmd64.sys


DEBUG_FLR_IMAGE_TIMESTAMP: 47b0a689


MODULE_NAME: igdkmd64


FAULTING_MODULE: fffffa6002601000 igdkmd64


CUSTOMER_CRASH_COUNT: 2


DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT


BUGCHECK_STR: 0x9F


PROCESS_NAME: System


CURRENT_IRQL: 2


LAST_CONTROL_TRANSFER: from fffff80001ace06e to fffff80001a6f390


STACK_TEXT:

fffff800`02c869f8 fffff800`01ace06e : 00000000`0000009f 00000000`00000003 fffffa80`03945060 fffffa80`06d62040 : nt!KeBugCheckEx

fffff800`02c86a00 fffff800`01a778b3 : fffff800`02c86ad8 00000000`00000000 00000000`00000002 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x18318

fffff800`02c86a70 fffff800`01a78238 : fffff800`02c86cd0 00000000`00000002 fffff800`02c86cc8 00000000`00000010 : nt!KiTimerListExpire+0x333

fffff800`02c86ca0 fffff800`01a78a9f : 00000b5d`bce28ca6 00000000`00000000 fffff800`00000010 fffff800`01b91a80 : nt!KiTimerExpiration+0x1d8

fffff800`02c86d10 fffff800`01a79b72 : fffff800`01b8e680 fffff800`01b8e680 00000000`00000000 fffff800`01b93b80 : nt!KiRetireDpcList+0x1df

fffff800`02c86d80 fffff800`01c475c0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x62

fffff800`02c86db0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!zzz_AsmCodeRange_End+0x4



STACK_COMMAND: kb


FOLLOWUP_NAME: MachineOwner


FAILURE_BUCKET_ID: X64_0x9F_IMAGE_igdkmd64.sys


BUCKET_ID: X64_0x9F_IMAGE_igdkmd64.sys


Followup: MachineOwner

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Is anybody else experiencing this problem?

Is there anything I can do to fix it that does not require me waiting for Intel?


Regards

P.


[I'm blogging about it here ]
 

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Registered
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115 Posts
Discussion Starter #2
Interesting, see this KB article on drivers problems on SP1:
http://support.microsoft.com/Default.aspx?kbid=948343


Display drivers


Intel Display

• For x86-based computers: Igdkmd32.sys – versions between and including driver 7.14.10.1322 and 7.14.10.1403

• For x64-based computers: Igdkmd64.sys – versions between and including driver 7.14.10.1322 and 7.14.10.1403
 
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