I just got home with a "brand new" Sunfire Super Junior subwoofer and I need some advice. The subwoofer was part of a larger purchase and when the subwoofer was brought out to me, I noticed that the box looked "worn" (staples in the top of the box not seated, tape covering the top looked old). I mentioned it to the sales rep (who is also the lead or manager of the store from what I could tell) and he mumbled something (my friend was in the store at the time and I was helping him). I then walked around the corner as the lead sales rep is at all of my boxes and the guy tells me that he took the tape off the box (all of the boxes were on a cart to be wheeled to my car). As I pressured him a little as to why, he said he was checking to see if the item was opened or not and said it was not. I did not check while I was their because I am an idiot (and a little intimidated as a newbie). Of course, when I get home I notice that it is an open box sold as new (too many reasons to list why but it is obvious - no staples on inside box but previous staple holes, electrical cord's plastic wrapper already ripped open, etc.).
I guess as I type this I have just convinced myself that I should take everything back (B&W 602 S3 fronts, B&W LCR60 S3 center, Sanus stands, plus subwoofer, total of $2,024). As I was leaving the store and joking with the guy for selling me an open item, he was telling me he would get another one in for me if it was open, he would take care of it over the phone - whatever that meant, etc. Like I said, I was a little intimidated because I am a newbie and I kept saying I trust you, I am sure it is not opened, etc.).
I know an open box is probably only a 10% discount, but I feel cheated and I really trusted the guy. So I guess I need some advice. He told me to call him if there were any issues with the item being open box, he would take care of it over the phone, etc. Should I just take everything back tomorrow without calling him and then let everyone on this board know which store it was or is there another approach?
Thanks.
I guess as I type this I have just convinced myself that I should take everything back (B&W 602 S3 fronts, B&W LCR60 S3 center, Sanus stands, plus subwoofer, total of $2,024). As I was leaving the store and joking with the guy for selling me an open item, he was telling me he would get another one in for me if it was open, he would take care of it over the phone - whatever that meant, etc. Like I said, I was a little intimidated because I am a newbie and I kept saying I trust you, I am sure it is not opened, etc.).
I know an open box is probably only a 10% discount, but I feel cheated and I really trusted the guy. So I guess I need some advice. He told me to call him if there were any issues with the item being open box, he would take care of it over the phone, etc. Should I just take everything back tomorrow without calling him and then let everyone on this board know which store it was or is there another approach?
Thanks.