Hi all,
I've encountered a problem with my new Samsung TV (32" 550a model) and my HD Comcast box. The problem I have is that every time I turn on both the cable box and my TV, the cable box won't respond to input from the cable remote for about 3-5 minutes. The cable box responds fine if it's turned on (and TV is off). Also, when both the box and the TV are turned on together, I'm able to adjust the volume on the TV with the cable remote, it's just that I can't change the channels on the box.
Has anyone encountered this problem before, and would this be a problem with the cable box or my TV? I've already swapped the cable box for another one and the problem still happens (in fact it takes even longer for the box to respond).
I supposed I'll give Comcast another call today when I get home, the person I talked to in the store said that this freezing is normal for some TVs, which I don't believe. Moreover, I have a 64U Sharp downstairs with a Comcast HD DVR and it experiences none of the problems I have with the new box. any ideas?
I've encountered a problem with my new Samsung TV (32" 550a model) and my HD Comcast box. The problem I have is that every time I turn on both the cable box and my TV, the cable box won't respond to input from the cable remote for about 3-5 minutes. The cable box responds fine if it's turned on (and TV is off). Also, when both the box and the TV are turned on together, I'm able to adjust the volume on the TV with the cable remote, it's just that I can't change the channels on the box.
Has anyone encountered this problem before, and would this be a problem with the cable box or my TV? I've already swapped the cable box for another one and the problem still happens (in fact it takes even longer for the box to respond).
I supposed I'll give Comcast another call today when I get home, the person I talked to in the store said that this freezing is normal for some TVs, which I don't believe. Moreover, I have a 64U Sharp downstairs with a Comcast HD DVR and it experiences none of the problems I have with the new box. any ideas?