If this is not the proper forum, moderator please move.
I have a Motorola DCT 3412. It's always taken a long time after a power outage to restore the guide, but it's now been close to 30 hours, and the guide is sporadic, at best. Some channels are almost loaded...others are filled with TO BE ANNOUNCED at random. I called Comcast and they've done both a hard restart and the good old "send a signal to your box." I checked the hidden menu, and the signal is OK. I talked to a tech, who suggested I swap out the box for a newer one. But I've seen postings that even the newer boxes are slow. This is crazy. I have a TiVO at another location, and it NEVER loses the guide. I can't believe that after all these years, Comcast can't come up with a better guide than this.
I have a Motorola DCT 3412. It's always taken a long time after a power outage to restore the guide, but it's now been close to 30 hours, and the guide is sporadic, at best. Some channels are almost loaded...others are filled with TO BE ANNOUNCED at random. I called Comcast and they've done both a hard restart and the good old "send a signal to your box." I checked the hidden menu, and the signal is OK. I talked to a tech, who suggested I swap out the box for a newer one. But I've seen postings that even the newer boxes are slow. This is crazy. I have a TiVO at another location, and it NEVER loses the guide. I can't believe that after all these years, Comcast can't come up with a better guide than this.