It's a long story but I would love some opinions as to the cause so that I can pursue in small claims court.
Here it goes...
One of my three cable boxes was not working properly. For some reason some channels were not working. Cable company sent a tech over. He wanted to swap the bad box with my other box that was working well. When he proceeded to insert the HDMI cable into the second box, sparks started shooting out of the cable box and my Marantz receiver. So, the result was that the cable box, Marantz receiver and WD media player are fried. Luckily the TV and DVD player still work properly. My set up is...cable box, DVD player and media player IN to Marantz and Marantz out to TV. Pretty simple. ALL my components are plugged into a $100 Belkin surge protector with a four light display screen.
The next day the technician's boss came over and blamed the Belkin surge protector for not doing it's job and will assume no responsibility whatsoever. He told me to claim Belkin.
I had this set up for years and I messed around with the wires many times and nothing happened. This tech comes over and fries all my stuff. To his defence all I saw him do was plug in the HDMI cable in the cable box and then all he'll broke loose.
Lastly, the wiring in my wall outlet is fine, I had it verified.
Any thoughts in what could have happened?
Here it goes...
One of my three cable boxes was not working properly. For some reason some channels were not working. Cable company sent a tech over. He wanted to swap the bad box with my other box that was working well. When he proceeded to insert the HDMI cable into the second box, sparks started shooting out of the cable box and my Marantz receiver. So, the result was that the cable box, Marantz receiver and WD media player are fried. Luckily the TV and DVD player still work properly. My set up is...cable box, DVD player and media player IN to Marantz and Marantz out to TV. Pretty simple. ALL my components are plugged into a $100 Belkin surge protector with a four light display screen.
The next day the technician's boss came over and blamed the Belkin surge protector for not doing it's job and will assume no responsibility whatsoever. He told me to claim Belkin.
I had this set up for years and I messed around with the wires many times and nothing happened. This tech comes over and fries all my stuff. To his defence all I saw him do was plug in the HDMI cable in the cable box and then all he'll broke loose.
Lastly, the wiring in my wall outlet is fine, I had it verified.
Any thoughts in what could have happened?