I got mine! I am new to the dvr world, but so far i am very impressed.
as a regular stb, the quality is better than the 4200HD, particularly on sd programming. the quality on dvr (and so far i have only recorded hd) is impeccable, same as live.
the interface is easy enough, and so far my requirements are minimal. i am amazed that i can actually record two programs at once! i also really appreciate the "always on-screen" programming while you navigate around the software.
one glitch so far-covered in another thread in this forum-is the inability to get the hdmi out to my Dwin TV3 pj. i keep getting an error message that the dwin is not hdcp-copliant (which it is).
although i hate to compliment cablevision, the $10/mo fee is actually a bargain compared with satellite $1,000 expense for fast changing technology.
As for the $35 truck roll, Anthony Moody said it perfectly!! I offered to pay $35 and pick it up myself...nope. To their credit (uugghhh!!), they set me up with a next saturday appt. with a 3-hr window and showed up towards the earlier part. My cable guy has been over a few times....a nice kid, helpful, neat, etc....but with a whole 2-hour training session for the box. And of course going from the 4200HD to the 8300HD was literally unplug and plug.
oh..no manual included! same for my neighbor. fresh box, but no manuals.