I have a R22-100 DVR for DirecTV. I purchased it approximately a year ago from Best Buy. Works great, very happy with it. Two weekends ago I went out and purchased a new Sony 40Z5100. After one night of use, we decided we needed to upgrade to HD service. So I called DirecTV to inquire what was needed to be done. I pointed out that the DVR I have has HDMI out on it, and asked if they could simply activate the HD tuner in it if I got the slimline dish.
I was told by two different service reps (both of whom seemed to not really know what they were talking about) that they could not make my DVR a HD-DVR UNLESS I also ordered a non-DVR HD receiver from DirecTV. They both said that if there was already another HD box on the account they could make the R22-100 receive and record HD. I told them I have only one high definition television in the house and do not have need for more than one HD box.
This struck me as an up-selling tactic. I was told that if I only wanted a single HD-DVR in the house that it would cost me $199.
So are these two reps full of it? Can my current R22-100 become a HD-DVR?
Maybe this is answered elsewhere but I can not seem to find it.
Thanks
I was told by two different service reps (both of whom seemed to not really know what they were talking about) that they could not make my DVR a HD-DVR UNLESS I also ordered a non-DVR HD receiver from DirecTV. They both said that if there was already another HD box on the account they could make the R22-100 receive and record HD. I told them I have only one high definition television in the house and do not have need for more than one HD box.
This struck me as an up-selling tactic. I was told that if I only wanted a single HD-DVR in the house that it would cost me $199.
So are these two reps full of it? Can my current R22-100 become a HD-DVR?
Maybe this is answered elsewhere but I can not seem to find it.
Thanks