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|Originally posted by PoolShark|
Speaking of warranties.
I just read my booklet from Circuit City and it says they are allowed to use refurbished parts to repair the TV's.
The most alarming thing to me was that in the store they told me that I could get the product replaced if it failed 3 times or I was unhappy with it's performance over time. The warranty states that they have the option to replace my tv with a new or used product with similar features but not necessarily the same brand. This does not sound good at all.
I have heard some of you guys say that you have the store managers sign your receipt as to coverage. My warranty booklet says that it is the sole controlling agent regardless of what you may have been told in the store or by any other of it's representatives. They can promise you the world and not have to deliver.
Another thing that bugs me is that your purchased warranty over laps with the manufactures warranty. I called Hitachi and found out that I could get an extended warranty from a company that serves them and it would start at the end of Hitachi's warranty as long as you bought it before it expired.
The guy's at Circuit City made they warranty sound great but after reading it I thinking I may want my money back. What to do?
Does anybody have any good advice or experience with the CC warranty?
|Mfusick, AVS troublemaker , said on 09-12-03:|
Why did you not just buy it somewheres where the warranty was cheaper and covered the bulb in writing?