I've been researching Uverse for sometime now and was on the fence about ordering it. Comcast removing HDNet Movies here in Houston pushed me to finally order Uverse on Dec 31. I ordered on their website just the Uverse TV option U400 plan for $99 but never got a follow-up email.
Today I called about my order status and they told me that I would have to cancel my other internet provider (Comcast) 5 days before they could install Uverse TV. They said I didn't have to order Uverse Internet but I could not have a competing internet provider along with my Uverse TV. WTF?
Have I missed something here in all of my research? Is it not possible to keep your current cable internet service and get Uverse TV?
In my situation, I live in a condo complex that is wired for Comcast cable and part of our maintence fee goes towards that. Was Uverse going to have to use the existing coax cable for my TV service?
I decided to cancel my order at that point.
Today I called about my order status and they told me that I would have to cancel my other internet provider (Comcast) 5 days before they could install Uverse TV. They said I didn't have to order Uverse Internet but I could not have a competing internet provider along with my Uverse TV. WTF?
Have I missed something here in all of my research? Is it not possible to keep your current cable internet service and get Uverse TV?
In my situation, I live in a condo complex that is wired for Comcast cable and part of our maintence fee goes towards that. Was Uverse going to have to use the existing coax cable for my TV service?
I decided to cancel my order at that point.