have a kdl-60r550a that I bought in November, bought a yamaha rx-v373 receiver in january.
Everything seemed to work fine up until March 3rd when my wife claimed the tv was working fine and then 5 minutes later when they tried to use it they couldn't turn it on. Her story is a little confussing because later (after I unplugged the tv to reset it) she said they couldn't use the tv because the screen was purple.
Now for the life of me I can't get arc to work properly. I believe I have all the right setting in the receiver and tv (and this all worked before). I turn on the tv and the receiver automatically turns on (so arc must be correctly setup). When I run my blu ray or tivo I can hear sound through the receiver but when I try netflix on the tv (which should send the audio back through the hdmi cable to the receiver) I don't hear anything.
The only thing I can figure is maybe the latest firmware broke something? I had automatic firmware updates turned on, I can see I have firmware 510 but I am not sure when the tv installed the firmware (is this information anywhere). Can I reflash with the same firmware or downgrade? Anyone else having the same issue, if so then I might wait for newer firmware to come out.
Everything seemed to work fine up until March 3rd when my wife claimed the tv was working fine and then 5 minutes later when they tried to use it they couldn't turn it on. Her story is a little confussing because later (after I unplugged the tv to reset it) she said they couldn't use the tv because the screen was purple.
Now for the life of me I can't get arc to work properly. I believe I have all the right setting in the receiver and tv (and this all worked before). I turn on the tv and the receiver automatically turns on (so arc must be correctly setup). When I run my blu ray or tivo I can hear sound through the receiver but when I try netflix on the tv (which should send the audio back through the hdmi cable to the receiver) I don't hear anything.
The only thing I can figure is maybe the latest firmware broke something? I had automatic firmware updates turned on, I can see I have firmware 510 but I am not sure when the tv installed the firmware (is this information anywhere). Can I reflash with the same firmware or downgrade? Anyone else having the same issue, if so then I might wait for newer firmware to come out.