scott,
1) go into menu and see if you have any messages about connection problems...this will give you an idea what's going on...exit out of the menu
2) hit 2-4-3 then the replay zones button, this will take you to a menu...choose clear channel guide (this will reboot the system)
3) after it comes back up it will tell you go go into setup...ignore this and hit 2-4-3 replay zones again...this time choose net connect...this will force the unit to dial in...i would watch the connection to make sure it goes ok...if this doesn't work you may have to try different phone numbers
1) go into menu and see if you have any messages about connection problems...this will give you an idea what's going on...exit out of the menu
2) hit 2-4-3 then the replay zones button, this will take you to a menu...choose clear channel guide (this will reboot the system)
3) after it comes back up it will tell you go go into setup...ignore this and hit 2-4-3 replay zones again...this time choose net connect...this will force the unit to dial in...i would watch the connection to make sure it goes ok...if this doesn't work you may have to try different phone numbers