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Comcast/DVR trouble

916 Views 2 Replies 3 Participants Last post by  RobbyGT
Comcast applied some "patch"(according to the tech I spoke with)which now will not let me watch one show and record another(I have the dual tuner DVR DCT6412)not only that but now rather than just recording at the push of rec button, this stupid screen comes up which asks for start/stop time.

The tech also asked if the dual tuner DVR ever let you watch & record separately!!! Of course it did, it's not working that's why I'm calling.


Anyone else experiencing this problem with their Comcast/DVR ?
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Originally posted by ferdelance
Comcast applied some "patch"(according to the tech I spoke with)which now will not let me watch one show and record another(I have the dual tuner DVR DCT6412)not only that but now rather than just recording at the push of rec button, this stupid screen comes up which asks for start/stop time.
Does the Motorola DVR use Pioneer Passport software? If so which version is it?



If it is Passport, instead of hitting the Record key try bringing up the guide first, highlight the show you want, then hit the Record key. I think by just hitting the Record key alone it's giving you the option of Creating a Manual Recording that's all. I have an SA DVR with Passport but it should work the same on the Motorola unit.
I had 3 boxes switched out in the first 6 months last year.....have had better luck with the latest one though.
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