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Discussion Starter · #1 ·
I just got my 6212's installed last Friday. 1 box is not receiving HboHD, ShowHD or EspnHD (every other HD channel comes in fine). I swapped my boxes out and the other box receives these 3 channels, however I'm getting glitches on all channels with this box. I've been on the phone with Comcast about 3-4 times and now they can only send out a tech (which won't be til next week sometime). Just curious to see if anyone else has had this issue and what the resolution was?


Thanks in advance...
 

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My first 6412 was buggy...would lose video when switching channels.

Hard re-boot would bring it back. Tech came out and swapped box with a new one.

No more problem.


Also, did you subscribe to the premium channels (HBO, SHO, etc)?

You only get them if you pay for them.

I'm sure you knew that already.
 
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