Comcast will be installing a DCT5100 HD cable box at my home next week (Tue. Dec. 3rd).
I was disappointed to discover that they'll only provide one HD box per household. I spoke to two different CSRs but they both cited this policy. One gave an implausible explanation about "signal strength issues" and implied that Comcast might never support more than one HD box per household. I suspect that the real issue is the supply of boxes relative to the demand. Regardless, this restriction is a definite inconvenience for me.
Does anyone here know if there's a way around this policy, some way of getting past the official resistance? It seems to me that I've read of others in northern NJ having had two or more HD boxes installed recently by Comcast.
There was a Comcast marketing representative (Julio Montalvo) named in some of the recent threads as a helpful source of information. I've left a phone message for him but I haven't heard back yet.
I was disappointed to discover that they'll only provide one HD box per household. I spoke to two different CSRs but they both cited this policy. One gave an implausible explanation about "signal strength issues" and implied that Comcast might never support more than one HD box per household. I suspect that the real issue is the supply of boxes relative to the demand. Regardless, this restriction is a definite inconvenience for me.
Does anyone here know if there's a way around this policy, some way of getting past the official resistance? It seems to me that I've read of others in northern NJ having had two or more HD boxes installed recently by Comcast.
There was a Comcast marketing representative (Julio Montalvo) named in some of the recent threads as a helpful source of information. I've left a phone message for him but I haven't heard back yet.