I can confirm the free repair of PS2's. I called the sony help line f
Mine isn't playing DVD's any more. They would spin and then make a sort of clicking sound, then spin again and click. This happens 3 or 4 times and then I get the "disc read error".
This is what SONY emailed me, I "X"-ed out my ref number. Just give them a call and they email you this. They said it was a "one time offer of good faith" or something.
***edit*** I had to delete the URL link to sony since this is my first post.
RE: X-XXXXXXXX Waived Fee
Dear PlayStation(R) Owner,
Thank you for contacting Sony Computer Entertainment America.
Package only your console - unless instructed otherwise by the phone
representative - and send it
to:
Bristol SSC
1501 Grundy's Lane
Bristol, PA 19007
Price: 0.00 Tax: 0.00
Shipping: 0.00 Total: 0.00
Please fill in the information below and print two copies (include one
copy with the console,
retain the other for your records).
Name:
Street:
City, State, Zip Code:
Telephone #:
Serial #:
Model #: PS2NA
Description of Problem:
List Items Being Sent:
The following number is your Service Request Number (SR#): X-XXXXXXXX.
This number is used as a
reference to ensure that you will not be charged for your repair. On
the outside of the package
containing your console, please print your full name, address and the
SR#.
We recommend sending your console by Traceable or Insured Mail. Turn
around time for all repairs is
15 to 20 working days from the time assigned to a technician; not
including shipping and handling
time.
The console will normally be returned to you via UPS Ground Insured.
Your repaired/exchanged
console will come with a new 90-day limited warranty. Please hold on to
the invoice that arrives
with your console, as this is proof of your new warranty.
Note that a diagnostic fee may be charged for consoles that the Service
Center will not repair.
These would include consoles that have been modified or tampered with;
show signs of infestation or
liquid damage; have had their serial numbers removed/defaced; or, the
cost to repair exceeds the
cost of a new console.
If you would like to check the status of your repair, click on this
link
1-800-345-SONY.
Sony Computer Entertainment America
Consumer Services