Normally, I am not the type of person that complains publicly but this is the first time I feel like an idiot for spending my hard earned cash on a product.
As many of you may know last summer Prismasonic had a special promotion for AVS members so they could get their new HD5000 model for a significant discount. Having, read great things about their lenses I proceeded and bought their top of the line model the HD 5000-R for the special price of 2.800 Euros instead of the normal price of 4,400 Euros (with 19% VAT). So far so good but I had not bought a projector yet just the lenses and a 130" 2.40 curved screen (Stewart with Studiotek 130).
Soon afterward (two months) I decided to finally buy a projector and after seeing many I concluded to the Infocus 83 since it has such a great light output (and image) that for my room with bright walls was a fine choice.
An here is the point where my troubles start. When I bought the projector Prismasonic was listing it as "COMPATIBLE" with their HD 5000R (both the IN82/IN83) but that was far from truth! No matter how hard I tried the recessed optics of my IN83 do not allow the lenses to be attached close enough and as a result I get light distortion at the right part of the screen. My dealer has also been surprised since he had checked compatibility.
Also following this post you can see Ansi Lepanen from Prismasonic saying that their new lenses is compatible with IN82/IN83 and this was written before I buy mine. When I e-mailed him about my problem the only thing he had to say (blame) was the recessed optics of IN83.
So finally and because of false information from Prismasonic I was left with a paperweight and decided to move to Schneider. I DID NOT want to sell the projector because I would lose too much money and I need the high light output that IN83 has (next equivalent is quite pricey)
And yet, while I try to sell my HD5000R Prismasonic decided to drop the Price to ridiculously low levels compared to what I paid making me (and other previous owners) look like idiots or sponsors of the company.
I paid 2,800 Euros for the HD 5000R and some other people paid 4000+ (list price) and that was only some months ago? The price now is 1790 Euros!!!!!!
I almost sold this thing to someone at 2,600 (I never used it its brand new) telling him its a good price compared to the list price of 4,400 in my country. Suffice to say that it is now impossible to get any decent price for it and I have actually paid a pile of cash for a product that I am not able to use and will lose a lot more trying to sell it.
Why Prismasonic? What kind of respect is this towards your customers and their hard earned cash?
As many of you may know last summer Prismasonic had a special promotion for AVS members so they could get their new HD5000 model for a significant discount. Having, read great things about their lenses I proceeded and bought their top of the line model the HD 5000-R for the special price of 2.800 Euros instead of the normal price of 4,400 Euros (with 19% VAT). So far so good but I had not bought a projector yet just the lenses and a 130" 2.40 curved screen (Stewart with Studiotek 130).
Soon afterward (two months) I decided to finally buy a projector and after seeing many I concluded to the Infocus 83 since it has such a great light output (and image) that for my room with bright walls was a fine choice.
An here is the point where my troubles start. When I bought the projector Prismasonic was listing it as "COMPATIBLE" with their HD 5000R (both the IN82/IN83) but that was far from truth! No matter how hard I tried the recessed optics of my IN83 do not allow the lenses to be attached close enough and as a result I get light distortion at the right part of the screen. My dealer has also been surprised since he had checked compatibility.
Also following this post you can see Ansi Lepanen from Prismasonic saying that their new lenses is compatible with IN82/IN83 and this was written before I buy mine. When I e-mailed him about my problem the only thing he had to say (blame) was the recessed optics of IN83.
So finally and because of false information from Prismasonic I was left with a paperweight and decided to move to Schneider. I DID NOT want to sell the projector because I would lose too much money and I need the high light output that IN83 has (next equivalent is quite pricey)
And yet, while I try to sell my HD5000R Prismasonic decided to drop the Price to ridiculously low levels compared to what I paid making me (and other previous owners) look like idiots or sponsors of the company.
I paid 2,800 Euros for the HD 5000R and some other people paid 4000+ (list price) and that was only some months ago? The price now is 1790 Euros!!!!!!
I almost sold this thing to someone at 2,600 (I never used it its brand new) telling him its a good price compared to the list price of 4,400 in my country. Suffice to say that it is now impossible to get any decent price for it and I have actually paid a pile of cash for a product that I am not able to use and will lose a lot more trying to sell it.
Why Prismasonic? What kind of respect is this towards your customers and their hard earned cash?