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Connect two HDs via Firewire?

492 Views 10 Replies 4 Participants Last post by  grubavs
HELP! I am trying to connect two hard drives to my Mac G4 dual 1GHz firewire ports to use as ripped DVD transfer/storage drives. Every time I connect the second drive (and it doesn't matter which one is first or second), I loose connectivity with the first drive and no second drive shows up. Both drives are in external enclosures with Oxford 911 chips. One of the drives has OS10.4.6 installed, and when connected by itself, is used successfully for a maintenance startup drive.

Is there something I'm missing about setting the drives to master (they both are set to master as that's what the enclosure instructions said to do) vrs slave, or do you think my firewire connection on the mother board is toast?


I can use my video camera and a drive, just not two drives. :confused:


Thanks to anybody who can give me a clue
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Are these both independently powered with their own transformers, or are you relying on the FireWire bus power? (I'm not at all sure that that would actually make a difference, but it's the only thing I can come up with at the moment.)
The standard questions:


Are you daisychaining them or are they plugged into two different firewire ports? How many drives do you have inside the Mac? (I'm not sure how many fw ports are on the dual G4.)


Which exact drive models are they? Which enclosures? And how do you have the jumpers positioned on the drives?


Are both enclosures plugged in or bus-powered? Are both formatted as Mac OS X extended?


When you have both attached, and go into About this Mac > More info > Firewire, do both show up and if so, what firmware is noted for each drive?


What does Disk utility show when both are connected? Restart with both attached, then look in Disk utility again, what shows up?


And when you say you have 10.4.6 "installed" on one of the external drives--do you mean you have a bootable backup of your dual G4 on that drive?
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See my answers in CAPS below your questions... and thanks very much for responding!!!

Quote:
Originally Posted by chefklc
The standard questions:


Are you daisychaining them or are they plugged into two different firewire ports? How many drives do you have inside the Mac? (I'm not sure how many fw ports are on the dual G4.)

I TRIED BOTH METHODS, NEITHER WORKED. MY MAC HAS TWO FIREWIRE 400 PORTS. I AM ABLE TO DAISYCHAIN MY VIDEO CAMERA WITH EITHER DRIVE AS LONG AS THERE'S ONLY ONE DRIVE CONNECTED.

Which exact drive models are they? Which enclosures? And how do you have the jumpers positioned on the drives?

ONE IS THE ORIGINAL 38GB DRIVE THAT CAME WITH THE MAC (I DON'T HAVE THE DRIVE INFO) IN A PLUMAX 3.5" IDE TO USB 2.0 & FIREWIRE (W/OXFORD 911 CHIPSET). THE OTHER IS A NEW WD2500JB 250GB IN A PLUMAX 5.25" IDE TO FIREWIRE (ALSO W/ OXFORD CHIPSET) EXTERNAL ENCLOSURE. BOTH DRIVES ARE SET UP FOR MASTER, AS THAT'S THE ENCLOSURES' INSTRUCTIONS.


Are both enclosures plugged in or bus-powered? PLUGGED IN. Are both formatted as Mac OS X extended? YES, OSX EXTENDED.


When you have both attached, and go into About this Mac > More info > Firewire, do both show up and if so, what firmware is noted for each drive? NO. GET BEACHBALL.

FIRMWARE #1: 0x101, #2: 0x101

What does Disk utility show when both are connected? NOTHING. Restart with both attached, then look in Disk utility again, what shows up? THERE ARE NO FW DRIVE ICONS ON THE DESKTOP. DISK UTILITY DOESN'T SEE THEM EITHER. SYSTEM PROFILER SHOWS THIS:


FireWire Bus:


Maximum Speed: Up to 400 Mb/sec


Unknown Device:


Manufacturer: Unknown

Model: Unknown Device

GUID: 0x30E002E0454647

Maximum Speed: Up to 400 Mb/sec

Connection Speed: Up to 400 Mb/sec


Unknown Device:


Manufacturer: Unknown

Model: Unknown Device

GUID: 0x30E002E0454647

Maximum Speed: Up to 400 Mb/sec

Connection Speed: Up to 400 Mb/sec

.


And when you say you have 10.4.6 "installed" on one of the external drives--do you mean you have a bootable backup of your dual G4 on that drive?IT'S A BOOTABLE DRIVE THAT HAS SEVERAL MAINTENANCE UTILITIES (I.I., TECHTOOL PRO 4.0)
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My guess is you've given enough info that a real computer pro would know exactly what you should do next. Since I'm not one, I'll just tell you what I'd do next if I were you: so both enclosures are formatted properly, show up on your desktop when they're each connected individually to either of your firewire ports, they work, i.e. you can move files to them, all the cables are good, they show up in Disk utility, you can mount and unmount them (when they are the only drive attached) and you've verified and repaired them via Disk utility as well.


Next I'd try to better isolate where the problem might be--is the incompatibility caused by your Mac, the chipset/firmware of your enclosures, or something unique about the combination of those two drives.


First, it's easiest if you try connecting them to another Mac--what happens when you daisychain them on your new Mac mini instead? Same scenario--both will mount individually but neither will daisychain successfully? (I might be mistaken, you do have a mini, right?) I'd do this even before trying to mess with resetting the firewire bus, PRAM, NVRAM, PMU on your Mac.


Next thing I'd do is swap another hard drive into the Plumax 3.5" enclosure--then try to daisychain. (You might not have another one lying around or that you could pull out of another enclosure.)


Next I'd try to daisychain with a different firewire device like an external dvd drive (which had two firewire ports) that I knew worked. Change the order up so those two Plumax cases were not next to each other. (You might not have another one.)


Next, if I didn't have a second Mac to test, and lived near an Apple store, I'd take the two enclosures in and ask if you could plug them into one of their Macs and see if they mount on the desktop.
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Quote:
Originally Posted by chefklc
My guess is you've given enough info that a real computer pro would know exactly what you should do next. Since I'm not one, I'll just tell you what I'd do next if I were you: so both enclosures are formatted properly, show up on your desktop when they're each connected individually to either of your firewire ports, they work, i.e. you can move files to them, all the cables are good, they show up in Disk utility, you can mount and unmount them (when they are the only drive attached) and you've verified and repaired them via Disk utility as well.


Next I'd try to better isolate where the problem might be--is the incompatibility caused by your Mac, the chipset/firmware of your enclosures, or something unique about the combination of those two drives.


First, it's easiest if you try connecting them to another Mac--what happens when you daisychain them on your new Mac mini instead? Same scenario--both will mount individually but neither will daisychain successfully? (I might be mistaken, you do have a mini, right?) I'd do this even before trying to mess with resetting the firewire bus, PRAM, NVRAM, PMU on your Mac.


Next thing I'd do is swap another hard drive into the Plumax 3.5" enclosure--then try to daisychain. (You might not have another one lying around or that you could pull out of another enclosure.)


Next I'd try to daisychain with a different firewire device like an external dvd drive (which had two firewire ports) that I knew worked. Change the order up so those two Plumax cases were not next to each other. (You might not have another one.)


Next, if I didn't have a second Mac to test, and lived near an Apple store, I'd take the two enclosures in and ask if you could plug them into one of their Macs and see if they mount on the desktop.
Excellent! I don't know why, but I guess I'm too concerned that my G4 might be dying :eek: so I wasn't being methodical and developing a plan of action. I sure am glad there's this forum for helping bring things into perspective! BTW: I wasn't aware that one could reset the firewire bus... or that the Apple Store would even think of letting me connect up my external drives to one of their computers. :eek:


I do have a new mini. I was hoping to use these external drives for transferring ripped-DVDs from my G4 to the mini. I also have a "spare" IDE drive, an external CD-burner/DVD drive and will try out your suggestions.


Thanks for you time and help. I'll be doing the testing later today and I'll let you know what transpires...
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Weeeeellllllllllllll... the same exact thing happens on the mini. I've tried it with three different enclosures, in all combinations. If I plug in one, AOK... add another and the doodoo hits the fan. I cannot believe it. I'm sure I've done this before. Hmmm, oldtimers' is setting in... I'm gonna call Apple Support....


I'll let you know...


NOT AN APPLE PROBLEM...


OK. I chatted w/OWC (who sells the NewerTech miniStack) tech support. Said sounds like all the drives have the same ID number. Pointed me to a utility that allows changing 911 chipsets, told me how to do it, and now, as I write, there are three FW drive icons on my fully functioning desktop! And one of the drives is connected though another. Absoplutely great! And only one of my enclosures was purchased at OWC. Man, that's customer service. I will preferentially use them from now on!
And A Big Thanks To All On The Thread For Your Time And Suggestions!!!!
Wow! That's an interesting follow-up to a mysterious problem. Thanks for letting us know what ultimately worked. BTW, what's the name of the utility OWC told you to use?
Gotta say I've been happy with every interaction I've had with OWC.
Quote:
Originally Posted by MacHound
Wow! That's an interesting follow-up to a mysterious problem. Thanks for letting us know what ultimately worked. BTW, what's the name of the utility OWC told you to use?
find it here

http://eshop.macsales.com/tech_cente...raid/raid.html


It's for setting up HDs for a raid config, but it also gives access to HD info, etc. b sure to RTFI! ;)
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