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23 Posts
Before I start, please withold any flames of stupidity (read further), as I already feel crappy enough
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I purchased a Sony PFM 42B1 from a friend and had it shipped across the country via FedEx. We had the original packaging, but did not place it on a pallet. It was insured for $6000, and was in great working order when it left San Francisco.
Being a neophyte, it was shipped simply in the original box. After 3 days via FedEx, it arrived. After opening the box, however, the horror of seeing numerous cracks across the underlying screen (not the top layer, the layer above the pixels) broke me.
After plugging everything in and trying to fire it up, there was no picture nor light -- the unit was dead.
So of course I will be trying to get the value of my insurance, but other than that, can anyone offer any suggestions? I have been lurking this forum and it seems that once its cracked, the plasma is gone? Are there any service centers that can fix this?
With that being said, I really wonder about mail ordering a new unit. Do all new mail ordered units arrive on a pallet?
Thanks for your help.
I purchased a Sony PFM 42B1 from a friend and had it shipped across the country via FedEx. We had the original packaging, but did not place it on a pallet. It was insured for $6000, and was in great working order when it left San Francisco.
Being a neophyte, it was shipped simply in the original box. After 3 days via FedEx, it arrived. After opening the box, however, the horror of seeing numerous cracks across the underlying screen (not the top layer, the layer above the pixels) broke me.
After plugging everything in and trying to fire it up, there was no picture nor light -- the unit was dead.
So of course I will be trying to get the value of my insurance, but other than that, can anyone offer any suggestions? I have been lurking this forum and it seems that once its cracked, the plasma is gone? Are there any service centers that can fix this?
With that being said, I really wonder about mail ordering a new unit. Do all new mail ordered units arrive on a pallet?
Thanks for your help.