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Discussion Starter · #1 ·
I am curious to hear reviews from installers and customers who have had this system installed or installed it to see how it turned out


Thanks
 

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Quote:
Originally Posted by captaincondor /forum/post/18070288


I am curious to hear reviews from installers and customers who have had this system installed or installed it to see how it turned out


Thanks

I may be wrong but I believe the product just started shipping so it may be a few weeks before you hear anything
 

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The MLX-2 with the PMC-2 as a basic one room solution works fine. The distributed audio piece has not shipped yet.
 

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Discussion Starter · #4 ·
yeah i realize the audio controller just started shipping Jan 31 but the other stuff, controllers Tstat, lighting, touchscreen etc.
 

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The PAMP-4X100 is now shipping I believe. I heard they were going to open up intersystem communication to allow it to talk to multiple processors. Sounds good.
 

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I like it a lot. I don't have one personally but i want to buy a few for my mother. She wants a regular remote but i would like to simplify her life by offering TSTAT & Lighting.


I would compare it to an ST-CP on HGH and Steroids.

For those installers that know, the ST-CP is pretty solid and i still service those things to this day.


I've programmed a few of these things and they work great, program the same as a standard system. Can use all my custom modules to give customer the real crestron experience. Crestron may release the intersystems communications so multiple prodigy's talk to each other, that would be nice as well. I've seen the PAMP at crestron and it works great. The best part about it, you don't need to use that damn power calculator. All meant to plug and play and they do it all that for you.


I give it a thumbs up. (but i don't care for that wizard and system builder, but it is very doable using that, my preference is to do it the old-fashioned way)
 

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I've written two prodigy systems to date. All in all, I really like the product line.


The first was installed in November without the PAMP. The system consists of:


(3) Audio only zones

(5) Audio/Video Zones (4 distributed zones plus a 5.1 system)

(5) PLX2

(5) PTL4

(1) Key Digital 8x4 Component switch

(1) P-Idocv

(1) PAMP

(1) speakercraft amp (audio outputs from key digital)

Several other sources (cable boxes, bluray, etc)


I wrote the code in simpl using my standard 2 series crosspoint boiler plate. It was a clugy design due to budget and timing issues (using volume attenuation in the Key Digital 8x4 with the 3rd party amp), but the system works very well. The install company is still waiting for an infinet-ex repeater for the PLX2s, as the furthest 2 have connection issues. Otherwise, I easily inplemented my weather and traffic modules, and all is well.


The second system is a little bit larger:


(6) audio only zones

(7) audio/video zones

(3) PAMP

(5) PLX2

(3) PTL4

(3) PTSTATRF

(1) Key Dig 8x8 component (Video Only)

Several other sources...


I just loaded the program for this system last friday. The Install company received 3 of the first 20 PAMPs shipped last week. The entire system works exceptionally well aside from the fact that the PAMPs don't respond to user generated Simpl programs (as opposed to systembuilder gereated ones). CAIP support and engineers figured this out this morning of course. Why test products before shipping them, right?


Needless to say, I'm sure they'll resolve the issue. When they do, the system will be loved by it's happy owners.
 

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Quote:
Originally Posted by spinsic /forum/post/18096041


I've written two prodigy systems to date. All in all, I really like the product line.

How do you like it in comparison to the Adagio line?


On another Note... I'm wondering how this line and the Adagio line are both going to stay in production. One would think that crestron wouldn't need adagio anymore seeing as the prodigy could be the new entry level crestron system sought out by people. I guess I just dont see dealers selling all 3 lines but maybe I'm just a dumb programmer!
 

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Quote:
Originally Posted by Dahwoo /forum/post/18098908


How do you like it in comparison to the Adagio line?


On another Note... I'm wondering how this line and the Adagio line are both going to stay in production. One would think that crestron wouldn't need adagio anymore seeing as the prodigy could be the new entry level crestron system sought out by people. I guess I just dont see dealers selling all 3 lines but maybe I'm just a dumb programmer!

I like it better from a programming standpoint. No fixed front panel interface symbol, like adagio. I program prodigy the same as any "standard" 2-series processor. No special treatment needed.


If it weren't for the prodigy hardware limitations, I'd agree with you. It would certainly seem somwhat redundant to carry 2 entry level systems, but both systems really have a place in the market. Adagio is several times more expensive, and can do things that prodigy just plain can't- again, mainly due to hardware limitations. Adagio is several times less expensive than pad8s and 16x60s. good, better, best...
 

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Quote:
Originally Posted by spinsic /forum/post/18113206


I like it better from a programming standpoint. No fixed front panel interface symbol, like adagio. I program prodigy the same as any "standard" 2-series processor. No special treatment needed.


If it weren't for the prodigy hardware limitations, I'd agree with you. It would certainly seem somwhat redundant to carry 2 entry level systems, but both systems really have a place in the market. Adagio is several times more expensive, and can do things that prodigy just plain can't- again, mainly due to hardware limitations. Adagio is several times less expensive than pad8s and 16x60s. good, better, best...

Great point. I still think it will be tough because of how small the automation market already is to have 3 seperate lines. I have never been a fan of adagio (mainly because of the first year of growing pains with the product on many jobs) but you could mock up a similar system to adagio with using some 2 series equipment which is much more powerful. Either way that's neither here nor there. I'm interested to get one of these prodigy units and test it out.
 

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I program all systems. I can clearly see what crestron is trying to do. They are not really developing new products for the Adagio Line but are continue to sell. The adagio line not only includes regular processors and multi-room control, they also include surround sound processors/receivers, video processing with the AMS and AMS/AIP's. A homeowner may only want to spend a couple of grand to get a nice home theater setup with some lighting controls and climate controls, there is absolutely no way you can do that with an adagio. Before the alternative was C4 or something similar so basically they want their dealers to be able to say, well i have a solution that will work just as good and fit within your budget. With the addition of EISC for prodigy, they will be able to do say one or few rooms at a time as budgets consider. Now back to the adagio, i used to really hate because of the crosspoint schemes involved. I've done so many, i've grown to not mind it and understand the programming technique. At one point it was thought that the Adagio line would be for the lower end market but the cost of the products don't allow that. Not sure if anyone knows but the cost on the AMS and AMS/AIP has dropped (rarely do we see that from them). That can mean a couple of things, want to make it competitve or that product is dying. With the introduction of Digital Media, they are more so focused to stay ahead and cement their place in that market as that will soon be the standard.


So i personally think and have been involved where a dealer would quote a crestron system, then they would come back and mix and match standard crestron with adagio products, that still didn't float the homeowner's boat, then they presented an all prodigy system and the job was sold as it was far less than other quotes they received. IMHO, not everyone can afford a crestron system as there are more important things one has to deal with in our tough economic times, but with Prodigy, that makes some of the luxuries (as i give all the same features with a Prodigy system that do a normal full blown system - that the equipment permits) a real possibility. Everyone that has one that i've been involved with loves it.

I like the Good, Better, Best approach myself. Before, once the dealer presented an adagio or an Adagio Mixed system, if the homeowner didn't go for it, they were out of the running, plain and simple. The Adagio has some really nice products as well, Don't really care for processing speed but it gets the job done with used within it's limits. Switcher, Amps, Surround Receivers w/multi-room all in one are in fact great products and should not be confused with lower end products. Tuner cards built in so they have their purpose. They are more so design in my opinion to eliminate the need for a programmer. All of it is system builder friendly and some dealers sell nothing but adagio just so they can do it all themselves. So that is another aspect people aren't talking about. It allows a dealer to have packages they can crank out all day long and still make some good margin. So basically, the dealers speak and Crestron listen. Dealers got tired of products that required specialist to set up and program, so they introduced adagio (in my opinion one of the main reasons Adagio was introduced - hence Out of the box Functionality & Adagio Composer - 2 phrases Independent Programmers don't like to hear, but it's reality). Dealers got tired of getting beat up by RTI and C4, hence cam prodigy. If one knows all of Crestron's products, they can design a great adagio system if budgets are a concern and they can design a full blown crestron system as well or mix and match. Prodigy in my opinion is a well priced unit and can definitely co-exist with all the other product lines. That give diversity - (We have anything you need, no need to get another quote, just tell me what is your budget - the words a Crestron dealer can now say and truly mean it). Too early to tell how dependable the hardware is. But if it's anything like the ST-CP, then it is pretty dang solid. I can't wait to get me a PMC2. I have some theories on making it communicate with a 2-series processor. I think it is possible....
 

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Quote:
Originally Posted by da_pirate /forum/post/18120104


Dealers got tired of products that required specialist to set up and program, so they introduced adagio (in my opinion one of the main reasons Adagio was introduced - hence Out of the box Functionality & Adagio Composer - 2 phrases Independent Programmers don't like to hear, but it's reality).

This is a completely different topic in itself. "Now with all due respect.. and remember I said with all due repsect" -Ricky Bobby



I've seen a lot of systems that dealers try to program using system builder, (because they dont know simpl so no offense to using the platform) and they have been butchered. Obviously not every person is this way but if I was a customer I would be slightly scared to hire a person to, essentially program my system if they had no prior programming experience at all. Its my opinion. I get what your saying but its also a slippery slope because what I tend to see is:


Dealer sells small distributed audio system.. gets it going ok/good with system builder.. then gets so excited that the dealer starts selling more and more and it never gets implemented the right way. and I say some. and I'm assuming you already know system builder can program any processor not just the adagio line so again there's no real reason you can't sell say a mc2e, bipad8, and generic other sources and amps to achieve what you can with the adagio line. I do agree with the point spin made, but all I am saying is lets see how the next 18 months pans out and see if all 3 product lines are still there.


EDIT: DISCLAIMER... I have also seen good system builder work from dealers as well but my experience is based on a ratio and the ratio isn't very high
 

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Ricky Bobby... I like that!


Just the thought of that movie brings just makes me laugh.



i completely understand what you are saying Dae....

I don't disagree. I've seen both dealers succeed and not succeed. The ones that do, generally sell the same setups... The simple 1 unit setup is also easy to install, some may not want to get into the multiple component hook-ups and the Adagio Composer doesn't work for MC2E or AV2 and so...nothing like being able to put together a multi-room system by clicking next, next, next, next, finish, then build and upload.


It is getting off topic, i was merely trying to make the point that Adagio & Prodigy can indeed co-exist as my perception of the two products are indeed different and each serve a particular market/purpose. I think they can do it well. For some "regular" crestron would work, for others, Adagio may be a better solution for a number of reasons and not necessarily due to cost, and for others considering other lower cost product, prodigy steps in. That's my point i was attempting to make and sort of digressed with my explanations. To answer the question of the op, the Prodigy is a good product.


18 months huh... by the time my Best Buy no interest plan expires....

Well AAS has already been killed and the AMS and AMS/AIP has seen the price reduction...

I've heard that there are new switchers and amps on the way, so that may kill the AAE then comes the slow AES and AADS which will be next to die. So you may be right!

I wish they would kill that dang APAD!
 

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Quote:
Originally Posted by da_pirate /forum/post/18120492


i wish they would kill that dang apad!
+1
 

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Do not buy this system! I spent $25,000 to put this system in my house. The installers tried for 3 years to get the programming right. The crestron rep even came out to my house. Nothing got done. Remotes would "freeze screens" and the only remedy was to send the remote in under warranty (but you know, THAT won't last forever). Crestron rep would not do anything for me. I had to find a new installer who is ripping this system out of my house and replacing it with a different company's product at the tune of a another $16,000. I have never met a company that was so poor on customer service and does NOT stand behind their product. Don't even think about Crestron!!!!
 

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Haunf - Crestron, must like other manufacturers makes good product and not-so-good product. A good installation company knows the difference between their good stuff and their bad stuff and will specify equipment which will work for you. They also will have a full-time programmer that actually knows what is going on. In almost every case where I've run into people who say "I hate xxx company" it is because of poor engineering, not because of a bad company. While, I'm sympathetic to your situation, I install and work with Crestron systems every single day and have systems which have been running for years which have not had a single issue, or any issue they have had has been related to other equipment having problems.


So, if you worked with a company that didn't know what they were doing, gave you product they didn't know how to deal with, then didn't properly support you, make sure you talk a lot more about what the company did, or failed to do instead of just throwing a manufacturer under the bus because in my dozen plus years experience, I have dealt with almost no company which has been so consistently reliable and supportive of their products over the years as Crestron has been. I will say that AMX and Extron have shown similar levels of long term support.
 
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