I just upgraded my digital cable (Philadelphia area) to HDTV and received the Motorola DCH-3200 self install kit by mail. I called the number to activate it, waited my 45 minutes; nothing.
I called 1.800.COMCAST and had them send a new signal. Now the TV displays local channels (ABC, NBC, CBS, Fox, etc) and their HD equivalents, but not any of the other channels I pay for (TNT, Discovery, HBO, etc). These channels all display "One moment please, this channel will be available shortly."
I was told by a Comcast CSR to wait 3 days (72 hrs) to have these channels show up or have a tech come out. Does it really take this long? Comcast reps have been wrong about just about everything else I asked and claim everything looks fine on their end. The connection is bare bones. Cable into box, HDMI to TV.
Thanks for any help.
I called 1.800.COMCAST and had them send a new signal. Now the TV displays local channels (ABC, NBC, CBS, Fox, etc) and their HD equivalents, but not any of the other channels I pay for (TNT, Discovery, HBO, etc). These channels all display "One moment please, this channel will be available shortly."
I was told by a Comcast CSR to wait 3 days (72 hrs) to have these channels show up or have a tech come out. Does it really take this long? Comcast reps have been wrong about just about everything else I asked and claim everything looks fine on their end. The connection is bare bones. Cable into box, HDMI to TV.
Thanks for any help.