[mikeaviator]

I have a Denon avr-991 that I ran a firmware update on. The last file in the update called Ether IMG was being downloaded with 4 minutes to go and then the receiver restarted. It seemed as though the update had completed, however, every time I turn the power on, the receiver displays "Please Wait Update Retry". I have tried the micro-processor reset with and without the cat5 plugged in and neither attempts solved the problem. The receiver seems to function for the most part, however, I am unable to navigate through the menus into the firmware update page and the video display of the menu freezes a few seconds after the unit is turned on. How to I reset the firmware update process?

 

[jdsmoothie]

Network reset - press/hold the UP/DOWN arrow buttons on the front panel while powering on the AVR

 

[mikeaviator]

That fixed the problem! The network reset cleared the receivers automatic attempts to retry the firmware update. When I navigate to the firmware update menu, there is no sub-menu anymore where I would be able to start a firmware update. Am I correct in assuming this is because the receiver now has the latest firmware version and is therefore locking out that menu because there is nothing new to download?

 

[jdsmoothie]

^^
That is correct.

 

[mikeaviator]

Excellent! Thank You!