Joined
·
34 Posts
I just got my new 50" ST50 from Paul's TV a few days ago. The TV and all the accessories & documentation seemed perfectly brand new and in great shape when I unboxed everything. But today I noticed that the top of metal casing behind the bezel is a little wavy. In fact there's one area that I would call a good old fashioned dent. The indentations are only noticeable when the light hits them just right but you can see them pretty well in these pictures. **Another curious thing is that a few of the screws in the back of the set were loose enough for me to unscrew with my fingers.
Is this something I should be concerned about? Would this just be a general quality control issue that happened in the manufacturing process?
I also thought of the possibility that Paul's may have sent me a refurbished set. Thinking this, I went into the service menu to check how many hours are on the display. It showed around 60 hours used which is exactly how long I've been running D-Nice's slides.
So what do you guys think? I have no plans to return the set because of this but I'm just curious what other people would do in this situation.
Thanks!!
(Also, before anyone says I should have inspected the set while the delivery guy was here.... My condo is on the 8th floor of my building and the delivery company's policy was that they only deliver to the ground floor..no elevators, etc. I would have had to unbox everything on the side of a busy street in this case. I'm sure they wouldn't have waited for me to do this anyway.)

Is this something I should be concerned about? Would this just be a general quality control issue that happened in the manufacturing process?
I also thought of the possibility that Paul's may have sent me a refurbished set. Thinking this, I went into the service menu to check how many hours are on the display. It showed around 60 hours used which is exactly how long I've been running D-Nice's slides.
So what do you guys think? I have no plans to return the set because of this but I'm just curious what other people would do in this situation.
Thanks!!
(Also, before anyone says I should have inspected the set while the delivery guy was here.... My condo is on the 8th floor of my building and the delivery company's policy was that they only deliver to the ground floor..no elevators, etc. I would have had to unbox everything on the side of a busy street in this case. I'm sure they wouldn't have waited for me to do this anyway.)