[Feirstein]

My new M471i-A2 freezes up. This happens when I am using a Smart TV function (in this cased viewing Dexter on Netflix) :and then trying to open up the TV picture adjustments to calibrate the picture.


Vizio Technical Support just told me that their Smart TV's are not compatible with a network connection that is set up to allow "sharing".


I was also told that they know of this defect and have no known plans to put in a fix.


In my opinion this is a design defect and Vizio should acknowledge this defect in their manual and should stop selling their Smart TV's until this defect is fully addressed.

 

[Covfam]

I've had pretty poor support experiences from Vizio on other items in the past and the idea I get is that they make disposable electronics and aren't engineered well for fixing things. They are engineered for performance at a low cost. I no longer buy Vizio for that reason despite the M series is a pretty good TV for the price.