Good Afternoon!
I'm just getting back from Paradise (Antigua) and thought I'd see what you folks were up to today.
Nachin - This is "normal" in the sense that it does happen to others, but clearly, it is sub-optimal. The problem is mainly that the firmware of the projector does not always match the actual model (A G11 may identify itself as a G1000, etc.).
Dilard tries to be "smart" and uses the ROM version of the projector to try to guess the real model from a look-up table. Unfortunately, this system isn't completely foolproof, either. The drop-down list presents other choices for the projector model and pre-selects the most likely choice.
The model does matter when Dilard makes model specific decisions in the Wizards.
Mark