I have had a DTC100 that I have been using for OTA signal for about 8 months. Just last month I activated the card with DTV for their HBO and HDnet broadcast. The other day while surfing through the menu I noticed a software upgrade was scheduled. My previous revision was like 40b. Will I was watching when the upgrade came and I selected now on the pop up display that asked if I wanted to accept now or later. Will it ran its course and powered down, but it never came back on. The unit has power as the fan comes on and the HD monitor light, lights up but that's it. I tries hard resetting by unplugging for 24 hrs and still no go. I called RCA and they want me to pay to swap it out. They claim that it was only coincidental that the unit failed then and the update had nothing to do with it. That BS as it worked fine until then. They said that the unit is still covered by the parts warranty, but not by the labor portion. This is such a racket as it was their update that they gave to DTV to send down from the sat that took the unit out. I have read elsewhere that quite a few others had this same thing happen. I next contacted DTV and they were even less helpful than RCA. Is this not a great world when you support a company and buy their products and then maliciously destroy it via an update and then want you to pay to have it fixed. It guarantees company growth and profitability by taking advantage of those who keep you going. I will never buy another RCA product if they do not resolve this with no additional cost to me.