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I know what you're thinking - "Oh, J.Mike's on another rampage!" http://www.avsforum.com/ubb/rolleyes.gif


But listen to this:
The latest software upgrade for the Dish 501 PVR will reformat your HD, so any shows saved for viewing/archiving will be gone forever! And as far as Dish is concerned - tough sh_t http://www.avsforum.com/ubb/frown.gif


Oh, I called support and complained to a manager. "Why wasn't I told in advance that this upgrade would automatically erase my HD?" BECAUSE THEY DIDN'T KNOW IT WOULD! Don't they beta test these releases? I demanded a month's refund, but I might as well have farted in the wind.


OK, I've learned my lesson on this one.
I recommend that all Dish customers turn off the AUTO update feature in their receivers.


This is sorry-ass pathetic customer service. I'd like to yank that fancy JD Power Award off Charlie's desk and throw it out the window. Heck, might as well toss his scrawny butt out too.


And have a nice day http://www.avsforum.com/ubb/biggrin.gif


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J.Mike
Enjoying HDTV in DC (for now)

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My DVD Collection
My Home Theatre
 

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Not to be terse, and we know you are warning the masses as an advisory, the HD in your context is NOT High Definition and this is an HD forum (not the hard disk kind).


Tim
 
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