I just ordered some Volt 10's in the angled flat pack about 2 weeks ago. They are due here tomorrow. Yes not every one of my emails were returned originally, but I found Erich's communications excellent, shipping timely, customer service fantastic, and I had to be patient for like a day or two. I didn't think that was unreasonable. I did leave a voicemail after ordering to back up my email, but that was just to try and save him some shipping because I will be ordering 4 more Volt 10's when the Atmos box is available. I could've ordered just the speaker kits and made my own boxes, but thought I would leave some for anyone else that might have been waiting. Personally, I wish him the best and would suggest focusing on his landscape business while things in the construction industry are booming and supply chain issues plague the industry. Too bad he wasn't in NorCal as I will need a backyard soon.