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I recently purchased the Samsung HLN467W and have noticed two stuck pixels (or stuck mirrors) on the screen. Ordinarily, I would return the set for a replacement, but due to the lack of available inventory at my local dealer, I decided to contact Samsung's customer service department instead.
Samsung immediately agreed to service the tv; however, I'm now having second thoughts.
The picture is great, and the stuck pixels/mirrors aren't that noticeable from my viewing position. Is having the tv serviced a risky proposition? Have others encountered a similar situation? If so, how did you resolve the problem?
Thanks for your advice.
Matt
Samsung immediately agreed to service the tv; however, I'm now having second thoughts.
The picture is great, and the stuck pixels/mirrors aren't that noticeable from my viewing position. Is having the tv serviced a risky proposition? Have others encountered a similar situation? If so, how did you resolve the problem?
Thanks for your advice.
Matt