Doorstopper (I mean showstopper) 3.0 dispute

474 Views 20 Replies 10 Participants Last post by DerekUSAF, Nov 1, 2000

satpro

Discussion Starter · Oct 30, 2000

What are we all going to do come November 1st and us doorstopper owners are still without 3.0. Here are my suggestions.

1.If you bought your unit recently take it back and get a real replay.

2.Force 600 more net connects and hope server screws up and accidentally downloads 3.0 to us second class citizens.

3. Boycott Replay altogether until they and panasonic come to an agreement over there dispute and release 3.0.

4.Pay off the replay guys to do the download for 3.0 for doorstoppers. I promise none of us will tell Panastupid.

5. Protest outside replay and panasonic offices.

6. Make the phones at replay and panasonic ring off the hook until they download the dam thing.

7.Buy a replay take it out of the box and sick the doorstopper back in its place. Sorry I am getting desperate.

8.Tell everyone you know that replays and doorstoppers are no good and to get a tivo instead. Sorry I love my replay and doorstopper but

this has forced me to see things otherwise.

9.Hack the replay server and tell it to download 3.0 for doorstoppers

10. Take the dam thing and use it to prop open the door.

That's it for the top ten things to do with a doorstopper. Excuse me while I go scream at mine until it short circuits!

I mean what can we really do????? Ideas please post below.

I am at a loss as to what to with my doorstopper to get 3.0.

I am dam sick off it cutting off the begining and ending of shows because we don't have padding yet. I was looking at the paper today and CC has doorstopper 2000 for only $299. I wonder what they know that will are still waiting to find out.

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1 - 20 of 21 Posts

satpro

Discussion Starter · #2 · Oct 30, 2000

I am beginning to think that replay is more at fault here. First, I think the arrangment between replay and Panasonic is this. Replay makes the units, sticks Panasonic's name on them to make them more appealing to customers who already know the Panasonic name. Second, panasonic tells replay they don't feel comfortable about the fact that they could be hit with a suit by the ent. industry. Replay bows to pana in order for more venture capital and adds MV to the doorstoppers in order to continue to have an advantage on the market by haveing a well known name on your product to make it sell.

It is now to late for me to send my doorstopper back. Luckily for me the second unit I bought was a replay 3030.

[This message has been edited by satpro (edited 10-29-2000).]

ReplayLogan

· #3 · Oct 30, 2000

Quote:

Originally posted by tzeitel:
Replay has the vested interest in making ShowStopper successful, so they need to take the responsibility to settle the dispute.

Again, there is *NO* dispute between Replay and Panasonic. Rumors like this have a way of spreading like wildfire, until nobody even bothers to question their validity after a while. Pansonic is currently evaluating the 3.0 software. The Showstoppers WILL be upgraded to 3.0, after Panasonic has completed its evaluation.

--Logan

fubie

· #4 · Oct 30, 2000

Do any of you remember that PVR's are a brand new technology? Barely 2 years old.

Here is a challenge to those of you screaming at ReplayTV.

Build your own PVR.

Create & implement a front end GUI.

And lastly make it perfect. Because if you don't there are thousands of people out there that have many different needs & wants and they will gripe about it.

Oh ya. Do all of this within 4yrs.

Enjoy!

------------------

If only she could be paused like my ReplayTV.

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satpro

Discussion Starter · #5 · Oct 30, 2000

Quote:

Originally posted by ReplayLogan:
Again, there is *NO* dispute between Replay and Panasonic. Rumors like this have a way of spreading like wildfire, until nobody even bothers to question their validity after a while. Pansonic is currently evaluating the 3.0 software. The Showstoppers WILL be upgraded to 3.0, after Panasonic has completed its evaluation.

--Logan

If this is Replay's take on this then give us the name of the person or persons at Panasonic or a phone # for the department that is responsible for clearing the release. I do not expect to get an answer by the way because this has been requested for 2 weeks now with no response!

satpro

Discussion Starter · #6 · Oct 30, 2000

Quote:

Originally posted by fubie:
Do any of you remember that PVR's are a brand new technology? Barely 2 years old.

Here is a challenge to those of you screaming at ReplayTV.

Build your own PVR.

Create & implement a front end GUI.

And lastly make it perfect. Because if you don't there are thousands of people out there that have many different needs & wants and they will gripe about it.

Oh ya. Do all of this within 4yrs.

Enjoy!

People pay good money for these units and therefore should not be treated like 2nd class citizens! When you are honest with customers then you can expect understanding. However, this is not the case everyone here has gotten mixed messades including me. I have called replay and panasonic and between the both of them I could write a mystery novel.

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fubie

· #7 · Oct 30, 2000

Just remember this.

If the Replayguys cchose to, they could either completly ignore your posts, or not post here at all.

It's new technology. Be very patient. Let them iron all of the bugs out.

Blowing things out of porportion is not the way to take care of things.

This is an entertainment device. Not medication you need in order to live a healthy happy life.

------------------

If only she could be paused like my ReplayTV.

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satpro

Discussion Starter · #8 · Oct 30, 2000

Quote:

Originally posted by fubie:
Just remember this.

Blowing things out of porportion is not the way to take care of things.

As with many threads this thread was intended to findout what means we have left as consumers to combat companies that are sitting back on their products. Let's all keep to the intent of the thread. What can we do to find out when things will be resolved between Pana and replay and 3.0 released? Replay will not help us by providing proper contact info so what else is left to do or say other than begin to point fingers!?Keep in mind we are nnot blaiming the replay guys perse as much as the replay and pana companies.

cwoody222

· #9 · Oct 30, 2000

Ugh.

I wasn't gonna get involved in this but I guess I will for a second.

How long as 3.0 been out? Two weeks? And Panasonic - the only manufacturer outside of Replay itself selling these things - and this is the first time they've been "updated" - and Panasonic wants to just check out the software first? And they've taken - oh my God - 10 business days so far.

Heaven forbid! Those *******s!

How dare they make you wait!

Have you been over reading the TiVo forum? People who read it will get 2.0 early. Is that fair to the rest of users? I don't personally think so. Plus, they're saying that the rollout could take months! Is that fair? What IS fair? I don't think anyone will be happy unless every single user gets updated at exactly the same second.

Well, you know what? That ain't likely to happen.

Plus...this is NOT the place for getting answers for this. This is PANASONIC'S decision. Did Replay have a part in this? Sure...they could have made an arrangement where Panasonic didn't have a "right" to evaluate...we don't know what the negotiations are like. But...Panasonic is the one you need to direct your complaints to. Not ReplayTV employees here.

They can't give you answers! Would you ask Microsoft why your Dell computer you just bought didn't have Windows ME in it? No. You'd ask Dell.

Finally...Replay does not make the Showstoppers and 'slap' the Panasonic logo on it. Panasonic makes the hardware and they licence the software from Replay. Just because Panasonic uses (bought? licences? gets for free?) the design/hardware specs of the Replay-branded series does NOT mean Replay makes 'em.

Phillips and Sony TiVos are almost identical under their hoods...does that mean that TiVo makes boxes? No. Does Phillips make them all and then slap on Sony logos? Nope.

I feel for ya if you don't have 3.0 yet...it sucks...but don't complain here (or at least don't expect results). By all means, tell Replay how you feel, too...but for best results: Call, write, bug PANASONIC. You are Panasonic's customer, not Replay's.

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zzzzdoc

· #10 · Oct 30, 2000

I've got to agree with CWoody here. This is getting totally out of control.

Microsoft can't get their product right after how many upgrades, over how many years?

Panasonic has taken less than 2 weeks after Replay's software introduction to evaluate the software -- which is their right.

You have no "right" to software upgrades. That being said, they will, I'm sure, be provided to you all. If it takes a few weeks, or even a few months, that is not unreasonable.

I'm amazed that I'm defending Panasonic here (I'm still royally PO'ed about not ever receiving a TU-HDS20 HDTV STB, even thought I've had a deposit on one for 9 months), but a think a group reality check is in order here.

I guess I'm more patient about these things, as I've seen all the incremental upgrades since the first beta testing. The software now doesn't crash (you haven't lived 'till you contemplate the concept of rebooting your TV on a regular basis), has some truly amazing features, keeps improving, and the ReplayTV guys have been incredibly accommodating and informative on this forum -- despite being drawn and quartered on a daily basis.

If in 3 months version 3.0 isn't on your Showstoppers, flame Panasonic into submission. Considering that it hopefully isn't likely to be nearly that long, let's give everyone a break here. I love my ReplayTV. It has totally changed how I watch television. I can't imagine going back. I've crawled through 130 degree attics in the Florida summer to run cable so that I can watch it in other areas of my house. I've talked 13 friends into buying units, without receiving one cent from the company in rebates.

Flame me if you will, but this forum used to be a heck of a lot more fun than it is now. I used to love coming home from work to read it. Now the only unresolved issue every day is which Replay employee will be on the spit today (Let me see, wasn't it Ben last Thursday, no, wait a minute, it was Mike. Oh I remember now, Mike was drawn-and-quartered, Ben was impaled, Logan was put on the rack, Mark had bamboo shoots under his fingernails, and Doug was tried in absentia. Amazingly, they've shown to have more durability than Rasputin.)

Anyway, I've said my piece. I hope someone is listening out there.

[This message has been edited by zzzzdoc (edited 10-29-2000).]

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zzzzdoc

· #11 · Oct 30, 2000

Quote:

Originally posted by Mordock:
Replay is a very unsatifactory company they have too many problems with their machine you have to wait on hold to get technical assistance from some PUTZ at a call center somewhere in the Midwest who has had 2 lousy days of training on these stupid machines. A chimpanzee with a lobotomy could do a better job than these idiots. Hey Replay if ya wanna provide good service hire somebody that knows their A** from a hole in the ground. My personal opinion is that TIVO has a better machine and better Technical Service than Replay. If ya want a REAL machine go buy a TIVO.

Case in point.

ReplayLogan

· #12 · Oct 30, 2000

I'm at a loss as to what to say. This thread has crossed the line. We're talking about software here, not the Kennedy assasination. Believe what you will, but please don't ask us to answer to every single unsubstantiated rumor that is cooked up on this board.

The answer has been the same all along:

Panasonic is evaluating the 3.0 software. They will release it when that evaluation is complete.

That is the answer. That is the truth. You may not like it. You are entitled to complain about it as loudly as you want. This answer may not be as glamorous as conspiracy theories. However, the answer is still the answer. I'm not going to address any of the individual rumors that are getting started here. I find the tone of this thread (and most of its offspring) to be totally unacceptable for any sort of rational human discussion. So, I implore everyone: Please be reasonable. Please be patient. You're all going to get the software.

Yes, Regis. That's my final answer.

[This message has been edited by ReplayLogan (edited 10-30-2000).]

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Michael Gwynn

· #13 · Oct 30, 2000

Quote:

Originally posted by ReplayLogan:
That is the answer. That is the truth. Please be reasonable. Please be patient. You're all going to get the software.

Yes, Regis. That's my final answer.

Thanks, ReplayGuys, for keeping your sense of humor. I apologize for everyone else.

A couple of weeks from now, we'll all look back at these posts and laugh. All of us except the few who are planning to commit suicide, commit murder, or whatever else they come up with tomorrow.

ReplayLogan

· #14 · Oct 30, 2000

http://www.avsforum.com/ubb/smile.gif

you guys take this stuff so seriously. It's just television. It's not like this is something truly important... like beer or televi--d'oh!

Philosofy

· #15 · Oct 30, 2000

Quote:

Originally posted by ReplayLogan:
The answer has been the same all along:

Panasonic is evaluating the 3.0 software. They will release it when that evaluation is complete.

(Edit)

Yes, Regis. That's my final answer.

[This message has been edited by ReplayLogan (edited 10-30-2000).]

I realize you may not respond to this question, but here goes anyway. If Panasonic is 'evaluating' 3.0, that implies they have the power to reject it. If Panasonic does reject it, what then?

------------------

Phil

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Judy Y

· #16 · Oct 30, 2000

I am excited about the new software. I am, childishly, envious of those replay owners who have it. I am also, childishly, stamping my feet over having a Showstopper instead of a Replay unit which means I will have to wait alittle longer. However, my unit works, it works VERY well, it records things I did NOT know were going to be on and it pleasantly surprises me. I never have to reset the clock. I never have to buy tape, wind or rewind the tape. It is STILL so much better than a vcr. Therefore, I think, in an adult way, I will be patient. I will be calm. I will be happy with what I have. Since I am being so good, could I be rewarded with a rebate on a 3060? What do you Replay guys say, huh?

Lee Thompson

· #17 · Oct 30, 2000

I agree with ReplayLogan's comments. These threads throughout the ReplayTV area have gone way over the line. Rumors abound, threats, etc -- if anything it appears to now be a "Buy TiVo" thread.

Jeez people http://www.avsforum.com/ubb/smile.gif

3.0 has some neat new features sure, our RTV-3020 has 3.0; but you know what? the ShowStopper running 2.1 downstairs is also working just fine.

zzzzdoc

· #18 · Oct 30, 2000

Logan:

Pretty good perspective from a guy whose on the rack. http://www.avsforum.com/ubb/wink.gif

I sure hope people listen to you and back off for a bit. My post didn't even slow things down

Alan

satpro

Discussion Starter · #19 · Oct 30, 2000

Quote:

Originally posted by Judy Y:
I never have to reset the clock.

Be very careful what you wish for. If replay goes out and there is no way to set the clock manualy then even those with 3.0 manual recording will be screwed. Demand manual clock set for the next update, if there is one!?

satpro

Discussion Starter · #20 · Nov 1, 2000

Quote:

Originally posted by GotDVR?:
Panasonic fans should hold on for a while...you will probably be the first ones to get 3.1 with all the 3.0 bug fixes and enhancements.

Then the RTV branded hardware owners will get to wait!

No chance of that Panasonic will have issues and delay 3.1 if there even is a 3.1 for doorstoppers.In addition, Replay has a moral obligation to service its own units first.

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