[Allen A]

On two occasions in the past few weeks, my DTC-100 has lost sync on the bottom half of the screen. The bottom half goes black with thin color bars across the screen. The top half stays normal. If I power off the STB and re-start it, the problem is gone, and might not return for a number of days. Anyone else experience this?

 

[EAS]

I've seen things like this but it's usually the channel I am watching and not the hardware. I saw something like this last night on NBC OTA in San Francisco. I just chalk it up to a problem at the broadcaster. It usually goes away pretty quickly. Look carefully next time to see if you have compression artifacts around the center line.


Are you having this problem with OTA digital content only?


Next time it happens change the channel and see if it still happens. If it does then you likely have a hardware problem.


hope that helps


EAS

 

[Allen A]

The first time it happened was an OTA broadcast from PBS in Milwaukee. Last night it was while watching HDNet on DirecTV. The first time was before the last software upgrade. I am using a Belkin RGB-HV breakout cable, but it seems to work great at all other times. Changing channels does not affect it, but a "reboot" takes care of it. If it gets no more frequent than this, I won't worry about it.

 

[Bogney Baux]

What you describe has happened to me maybe 10 times in the 18 months I have owned the DCT-100. I would not be too concerned.