Ordered a Panasonic 5WD on Friday.. next day shipping.. supposedly in stock. Supposed to ship on the 9th.. then the 10th, now the 11th. Called electrograph their stock levels -74 east coast -6 west coast. I'm scheduled to ship out of the east coast. No ETA.. told to check back frequently.
I tried to call dell to see what the problem was and why there was a discrepancy. They have the WORST service, their telephone service (automated) sucks. I can't get a hold of my rep.. (no voicemail, I dial the extension it hangs up on me). When I tried to call customer service.. they can't help, nor can they cancel the order.
I called sales again.. the guy transfers me to my sales guy and it hangs up on me after waiting 30 minutes.
I'm pissed.. I don 't have to get my plasma tomorrow but their customer service is CRAP.
I'm going to try and cancel and get a plasma from another vendor..
Buyer Beware!!
,mc
I tried to call dell to see what the problem was and why there was a discrepancy. They have the WORST service, their telephone service (automated) sucks. I can't get a hold of my rep.. (no voicemail, I dial the extension it hangs up on me). When I tried to call customer service.. they can't help, nor can they cancel the order.
I called sales again.. the guy transfers me to my sales guy and it hangs up on me after waiting 30 minutes.
I'm pissed.. I don 't have to get my plasma tomorrow but their customer service is CRAP.
I'm going to try and cancel and get a plasma from another vendor..
Buyer Beware!!
,mc