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Many of my friends and I have lost our trust in Dune. First, Dune has to prove it now.
I will buy again when Dune fixes its software problems. Also in Hungary there is now a big uprising against Dune because a lot of lies and people have bought and Dune does not respond to e-mails.
Dune has to change its sales policy in order to win its customers back.
I am a first time Dune user (Pro 4K Plus II bought december 2020). I used 2 methods to get in touch with Dune: The Contact Form on the homepage, and the [email protected] email adress. Dune replied on ALL my emails and as software devellopers do, they ask for dump files after reproducing/repeating the problem...Are they extremely busy? I think so...Do they respond to well desbribed issues...In my case ...Yes...
 

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[QUOTE = "compingharry, post: 60613063, member: 9540961"]
Ich bin zum ersten Mal Dune-Benutzer (Pro 4K Plus II wurde im Dezember 2020 gekauft). Ich habe zwei Methoden verwendet, um mit Dune in Kontakt zu treten: Das Kontaktformular auf der Homepage und die Adresse support @ email. Dune antwortete auf ALLE meine E-Mails und wie Softwareentwickler fragen sie nach Dump-Dateien, nachdem sie das Problem reproduziert / wiederholt haben ... Sind sie extrem beschäftigt? Ich denke schon ... Reagieren sie auf gut beschriebene Probleme ... In meinem Fall ... Ja ...
[/ZITAT]

I wrote to Dune several times for 2 months and except for the promises none came true. And Dune doesn't respond when Dune feels uncomfortable. Unfortunately it is the truth.
And I know exactly what I'm talking about !!

Shouldn't you give up hope, I'll be happy to wait for it! I sent my device back and after the repair I will buy it again :) Nobody should sell me stupid. Dune it yourself first, then sell it to me.
I am the end buyer and I want to use, not test.!
 

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[QUOTE = "djpundro, post: 60613030, membre: 9540014"]
Beaucoup de mes amis et moi avons perdu notre confiance en Dune. Premièrement, Dune doit le prouver maintenant.
J'achèterai à nouveau lorsque Dune corrigera ses problèmes logiciels. En Hongrie également, il y a maintenant un grand soulèvement contre Dune parce que beaucoup de mensonges et de gens ont acheté et Dune ne répond pas aux e-mails.
Dune doit changer sa politique commerciale pour reconquérir ses clients.
[/CITATION]
For my purposes, I only play blu ray quality mkv, at least 720p at best 4k hdr 10+. In HDR and Dolby Vision Dettings, I can use either "Dolby VS10 engine for DV" video or "HDR always" and in Dolby vision output mode: LLDV (low-latency) (Player-Led), best settings currently for my mkv's 720p to 4k hdr 10+. Zidoo UHD3000 looks excellent but I prefer Zapitti (I own the Zappiti Pro 4k which I can modify to Audiocom Cinema Edition), Zapitti components are more upscale. Dune is however famous for the updates. This Dune HD Pro Vision 4K Solo is loaded with possibilities but many are unusable (distorted image). There was the Dune HD 4K Pro Plus II, case box identical to the Dune HD Pro Vision 4K Solo, that's why I am wondering about the possibility of an old model modified in Pro Vision 4K Solo. Anyway, the second that I received by Amazon Prime (with the Vision Pro 4k Solo mention on the front) does not give me the problems of the first one that I received. This Dune HD Pro Vision 4K Solo should not be buried just yet, I am waiting to see the next updates. I hesitate between the Zidoo UHD3000 and future replacement for the Zappiti Pro 4k hdr, see modifying my Zapitti Pro 4k hdr in Audiocom Cinema Edition. The Zidoo offers a lower image quality than the Zapitti and Dune, then for the UHD3000 I do not know what it gives and how are the components.
 

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I have both now...Solo Lite to play my old DVD ISO files, and Pro 4K Plus II for x265, Bluray ISO, HDR...everything but Dolby Vision I guess....
[QUOTE = "compingharry, post: 60613063, member: 9540961"]
Ich bin zum ersten Mal Dune-Benutzer (Pro 4K Plus II wurde im Dezember 2020 gekauft). Ich habe zwei Methoden verwendet, um mit Dune in Kontakt zu treten: Das Kontaktformular auf der Homepage und die Adresse support @ email. Dune antwortete auf ALLE meine E-Mails und wie Softwareentwickler fragen sie nach Dump-Dateien, nachdem sie das Problem reproduziert / wiederholt haben ... Sind sie extrem beschäftigt? Ich denke schon ... Reagieren sie auf gut beschriebene Probleme ... In meinem Fall ... Ja ...
[/ZITAT]

I wrote to Dune several times for 2 months and except for the promises none came true. And Dune doesn't respond when Dune feels uncomfortable. Unfortunately it is the truth.
And I know exactly what I'm talking about !!

Shouldn't you give up hope, I'll be happy to wait for it! I sent my device back and after the repair I will buy it again :) Nobody should sell me stupid. Dune it yourself first, then sell it to me.
I am the end buyer and I want to use, not test.!
Totally agree..I do not want to test either...Reading this thread, Dolby Vision seems to be in an experimental/development fase. Better to wait a while until all the bugs are solved by new firmware...(so Dolby Vision is not on my wishlist yet)
 

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[QUOTE = "djpundro, post: 60613025, membre: 9540014"]
Je vous demande de traduire avec google et d'écrire en anglais.

J'ai traduit votre question avec google mais je ne comprends pas correctement votre question.

Lorsque j'ai joué à Dune Vision avec VS10 en Dolby Vision, les informations sont également jaunâtres. C'est normal je pense.

Non, il n'y a qu'un seul type. À commencer par un étui sans le logo Vision à l'avant de l'appareil.

J'ai renvoyé le mien maintenant parce qu'il y a eu tellement de problèmes pour moi.

Les paramètres CEC ne fonctionnaient pas comme ils le faisaient sur un Zidoo Z9X.
Oui, un Zidoo Z9x car c'est le même Realtek et l'un des plus gros concurrents de Dune.
Et beaucoup de formats ne pouvaient pas être lus, et maintenant Zidoo joue.

Cela m'ennuyait beaucoup de devoir toujours attendre quelques secondes en avance rapide, puis de continuer à remonter. Zidoo réagit immédiatement et passe au suivant lors de l'avance rapide.

Zidoo n'est pas non plus bon à 100%, il y a aussi des problèmes avec Zidoo, par exemple la traduction est un désastre.
[/CITATION]
[QUOTE = "djpundro, post: 60613025, membre: 9540014"]
Je vous demande de traduire avec google et d'écrire en anglais.

J'ai traduit votre question avec google mais je ne comprends pas correctement votre question.

Lorsque j'ai joué à Dune Vision avec VS10 en Dolby Vision, les informations sont également jaunâtres. C'est normal je pense.

Non, il n'y a qu'un seul type. À commencer par un étui sans le logo Vision à l'avant de l'appareil.

J'ai renvoyé le mien maintenant parce qu'il y a eu tellement de problèmes pour moi.

Les paramètres CEC ne fonctionnaient pas comme ils le faisaient sur un Zidoo Z9X.
Oui, un Zidoo Z9x car c'est le même Realtek et l'un des plus gros concurrents de Dune.
Et beaucoup de formats ne pouvaient pas être lus, et maintenant Zidoo joue.

Cela m'ennuyait beaucoup de devoir toujours attendre quelques secondes en avance rapide, puis de continuer à remonter. Zidoo réagit immédiatement et passe au suivant lors de l'avance rapide.

Zidoo n'est pas non plus bon à 100%, il y a aussi des problèmes avec Zidoo, par exemple la traduction est un désastre.
[/CITATION]
Ni
I ask you to translate with google and write in English.

I translated your question with google but i don't understand your question correctly.

When I played Dune Vision with VS10 in Dolby Vision, the information is also yellowish. That's normal I think.

No, there is only 1 type. Just starting with a case without the Vision logo on the front of the device.

I've sent mine back now because there have been so many problems for me.

The CEC settings didn't work like they did on a Zidoo Z9X.
Yes, a Zidoo Z9x because it's the same Realtek and one of the biggest competitors for Dune.
And a lot of formats couldn't play, and now Zidoo is playing.

It annoyed me very much that I always had to wait a few seconds while fast forwarding and then continued winding. Zidoo reacts immediately and jumps to the next when fast forwarding.

Zidoo also not 100% good, there are also problems with Zidoo, for example the translation is a disaster.
I would add that I also have a waiting time of 3 seconds to launch certain mkvs, on the other hand no problem to move forward and backward, it is very responsive. However, I also had a lot of problems with my first Dune Pro Vision 4K Solo (without mention on the front), the second with mention "Pro Vision 4K Solo" does not cause me the concerns of the first Dune Pro Vision 4K Solo. Perhaps you should like me try a second Dune HD Pro Vision 4K Solo model. Anyway Dune must imperatively make updates for the Dolby Vision VS10. I have the impression that Dune does not master this new technology. We have to see if Dune can correct and improve with updates. I also have friends who have problems with Zidoo in terms of subtitles and sound tracks. For the moment, even if I don't like the interface, only the HDR of the Zapitti pro 4k hdr works perfectly, but not Dolby Vision, to see its replacement.
 

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Use MakeMKV. It will rip the movie to an MKV File and preserve Dolby Vision
Thank you but It doesn't work. MakeMKV shows me two movies, one from 00800.mpls with chapters, and one from 00000.m2ts without chapters. So I made two MKV: the first plays correctly with no Dolby Vision (my TV shows me a HDR popup), the second plays badly, I heard only audio and stucks the Dune. If I play with lite mode the UHD Disk works perfectly with Dolby Vision applied (I see the popup on my TV).

3116402
 

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Discussion Starter · #287 ·
Thank you but It doesn't work. MakeMKV shows me two movies, one from 00800.mpls with chapters, and one from 00000.m2ts without chapters. So I made two MKV: the first plays correctly with no Dolby Vision (my TV shows me a HDR popup), the second plays badly, I heard only audio and stucks the Dune. If I play with lite mode the UHD Disk works perfectly with Dolby Vision applied (I see the popup on my TV).

View attachment 3116402
Days Of Thunder is a Dolby vision FEL movie, so in the moment it will play in HDR mode only.
Dune is aware of the situation, and they are working on Dolby Vision FEL in MKV files.
For now, only Dolby Vision MEL in MKV Files works with the Dune.

You can find out if the movie is Dolby Vision FEL or MEL, if you click on the arrow in front of the respective title and expand it.
The video track then shows Dolby Vision 7.06 BL+ FEL (MEL) + RPU.
And for now, there are not supposed to be any subtitles in PGS format in the file. If you need subtitles you have to convert them to the SRT format.
But that will also be fixed in a future firmware update.
 

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Days Of Thunder is a Dolby vision FEL movie, so in the moment it will play in HDR mode only.
Dune is aware of the situation, and they are working on Dolby Vision FEL in MKV files.
For now, only Dolby Vision MEL in MKV Files works with the Dune.

You can find out if the movie is Dolby Vision FEL or MEL, if you click on the arrow in front of the respective title and expand it.
The video track then shows Dolby Vision 7.06 BL+ FEL (MEL) + RPU.
And for now, there are not supposed to be any subtitles in PGS format in the file. If you need subtitles you have to convert them to the SRT format.
But that will also be fixed in a future firmware update.
Ok, thank you.
 

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Dune is aware of the situation, and they are working on Dolby Vision FEL in MKV files.
I don't see that happening. None of the other containers work properly with FEL. My guess is Dune will manipulate it so FEL is dropped and only the RPU is used (so basically converting to MEL on the fly) and call it "supported".
 

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After a LOT of work, the Zidoo devs have managed to get Dolby Vision FEL (Full Enhancement Layer) titles to play back in native Dolby Vision with the RPU (Reference Processing Unit - which handles dynamic tone mapping) for MKV rips using MakeMKV.

This does not mean that the video essence of the FEL is utilised since that needs an additional HEVC decoder, however since this is only the difference signal between the 12-bit Dolby Master (or Mezzanine) and the HDR10(+) grade this is no great loss in the real world (unless you believe the hype - and spoiler alert: don't believe the hype!)

So now, MEL and FEL Dolby Vision titles can be played back with the intended dynamic tone mapping.


There are still some wrinkles to iron out but the foundations have been firmly laid and I'm told a public firmware will be released this week...

Dolby Vision FEL Playback/
 

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After a LOT of work, the Zidoo devs have managed to get Dolby Vision FEL (Full Enhancement Layer) titles to play back in native Dolby Vision with the RPU (Reference Processing Unit - which handles dynamic tone mapping) for MKV rips using MakeMKV.

This does not mean that the video essence of the FEL is utilised since that needs an additional HEVC decoder, however since this is only the difference signal between the 12-bit Dolby Master (or Mezzanine) and the HDR10(+) grade this is no great loss in the real world (unless you believe the hype - and spoiler alert: don't believe the hype!)

So now, MEL and FEL Dolby Vision titles can be played back with the intended dynamic tone mapping.


There are still some wrinkles to iron out but the foundations have been firmly laid and I'm told a public firmware will be released this week...

Dolby Vision FEL Playback/
Just to add to that, ISO and BDMV now support Dolby Vision. Also the FEL/RPU test files I posted that crash the Dune, work on the Zidoo.

Game on!
 
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Hi
In the Russian forum someone reported that there will be new interfaces for Dune Vision models with Windows instead of Android in the summer.
Is that possible ?

Dune Hd Pro Vision 4K Solo - Страница 38 - Dune (медиаплееры, прошивки, FAQ)
I kind of doubt it. Although, plenty of people have HTPCs with madVR. Maybe they will attempt to sell a mini PC with madVR? Video playback in Windows is limited to HDR10 and I already have a full blown HTPC w/madVR so such a product wouldn't interest me at all anyway.
 

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Hello

I turned to Dune Suport, if anyone wants to give their opinion, I like to listen :)

Surface at Dune very old-fashioned .Jukebox, my collection much worse than Zidoo his jukebox !! (Zidoo its HT 4.0 much, much better, more modern). Dune promised there would be a new interface, but people don't believe it because nothing saw it. And Dune doesn't even want to say when it will be ready! Dune doesn't want to provide evidence? For example, put a few pictures online? Or maybe Dune is not telling the truth ?!



For the Dolby Vision formats there is now version v6.2.0 for Z9X, and Zidoo currently plays many more formats such as. B. Dune. (I think Dunne Technicker can test a Zidoo by himself)
I don't care if the menu is open or not, I'll watch the movie and not bother with the menu. It is better to play a lot more formats than fewer and with a menu.

Dune uses Android TV version that's true, but a lot of the app doesn't work, for example Plex, Amazon Prime, Netflix (no Dolby Vision), Hbo Go reports 5.1 errors.
Yes Zidoo has a mobile version of Android, but if neither app works properly, then what use is an Android TV?

And do not forget !! Dune's cheapest variant, Pro Vision, costs € 450 (I don't need a large case), but Zidoo Z9X only costs € 150 (direct from China)! I ask the question. Can the Dune 3X offer so much more than the Zidoo Z9X?



Dune Support answered me.

"
The new interface is under development.
No user has been reported yet.
When we are ready to release more information or alpha / beta firmware to the public, it will be.
We don't want to announce the details too early. In particular, we do not want to provide any information to competitors.



Based on these descriptions, it appears that Zidoo does not currently support the Blu-ray menu with Dolby Vision.
On Dune, the Blu-ray menu with Dolby Vision has been supported for more than 1.5 months.

A firmware update for Dune with further improvements for Dolby Vision is planned shortly
(In particular, other Dolby Vision file formats are supported.) "


NOTE: In general, media players based on Realtek media processors are mostly intended for users who need Hi-End file playback functionality,

e.g. to play Blu-ray disc images from their NAS / HDDs with best video/audio quality and best conveniency.

It is well known, that Realtek-based media players are the best for file playback, not for Android apps.

Android apps is an additional functionality, it is not the main functionality of such media players.

(Actually some Dune users prefer not to use and not to see and Android apps at all, some prefer to user apps in their Smart TV or in other devices.)



Nevertheless, support for Android apps is also important and we are going to improve it in much degree as we can.

Dune already has advantages regarding support for Android apps in comparison with Zidoo.

On Zidoo, you have mobile variant of Android OS (as in smart phones) (and you can use mobile version of Google Play Market),

and on Dune -- you have TV variant of Android OS (and you can use TV version of Google Play Market), better optimized for ATV apps.

On Zidoo, to use Google Play Market, you need to a lot of things manually (including manual downloading and installing special firmware image).

On Zidoo, you can not use Android TV launcher, i.e. you do have the following functions: ATV apps channels, global voice search though ATV apps.
 

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Discussion Starter · #298 ·
What in gods name is your problem with Dune? If you don't like them, don't buy them!
If you believe that Zidoo is better, than buy a Zidoo.
But stop spreading around your ******** that they are liars and cheaters, just because they don't fit to your liking. Get which ever player you want that fits your needs (if you find one at all),
but stop spreading your conspirycy theories
 

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You came here from a fanatical German dune forum in which you are not allowed to speak against Dune. For example, Dune should always claim that Fel processed with Dolby Vision!
Impossible, it takes 2 decoders.
And Dune is telling the truth now?And you come here to warn me? If there is something wrong with Dune, I can rightly say so. So let me rub and don't offend me!
 

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What in gods name is your problem with Dune? If you don't like them, don't buy them!
If you believe that Zidoo is better, than buy a Zidoo.
But stop spreading around your **** that they are liars and cheaters, just because they don't fit to your liking. Get which ever player you want that fits your needs (if you find one at all),
but stop spreading your conspirycy theories
Agree!
He comes on Russian forum and just posting rubbish,I don't think he even owns Zidoo nevermind Dune.
Dune in my opinion is way superior product then Zidoo and that's just a fact,more memory, Android TV,plugins support,they still support sigma models that were released 7 years a go.
With the pricing I kind of agree,but you can not compare Zidoo z9x to Vision,Vision is totally different product.
Try to go on zidoo forum and constantly BS
that Dune is better then Zidoo and why you fool's buying zidoo product?
I am sure such opinion would not be welcomed.
Dune and Zidoo trying really hard to polish their products,they are dealing with not very friendly Realtek chip.

Sent from my Mi A2 using Tapatalk
 
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