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Discussion Starter · #1 ·
OK,


after sending lots of posts from Toshiba's website & getting canned responses, I poseted one last one to Toshiba. After this I give up all hope of a new Firmware version for the HD-A1 to fix the HDMI/DVI Problem.


The Post:


Hi,


I think like many Generation 1 HD DVD Toshiba Player owners, I have reached close to the limit of patience for fixes to the units that were very expensive to start with. The HDMI to DVI Black Crush issues is totally unacceptable at this stage. In addition, the lack of titles out recently (CES Announcements are for the future), are leading many of us to re evaluate Blu Ray.


As the Bleeding edge of users (read, AVSForum member), touting HD DVD to friends & Family alike, it is with great disappointment to see the early adopters left 'High and dry' in regards to the lack of Firmware updates to the HD-A1 and HD-XA1 machines. To add insult to injury, the HD-A2 units also suffer from this error and others.


If Toshiba & the HD DVD Forum wish to have any chance of seeing this Format thrive & prosper, it cannot afford to piss on the little guy like this anymore. Yes, CES was a great event, but titles & performance speak loud to the crowd, and Sony are starting to mend their ways.


Please, pass my ever increasing unhappy sentiments to the powers that be, or if you like dump this email in the Recycle Bin, your choice. I will be posting a copy of this to the HD DVD Forum on AVSforum.com and keeping it's members appraised of your response. You were winning the battles, but now it seems you perhaps will start to lose the war.


Yours, ever hopeful I will receive a response from something other than a Bot.


Ken


Miffed HD-A1 owner
 

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The problem with the blakc crush is if they fix it for you it breaks it for me.


To bad so sad, your display doesn't play well with it I suppose.



Let us know if you actually get a response.




This title anouncement thing by the BD camp was genious marketing on their part. They really had nothing, so they spin this title release schedule for all it's worth and people buy into it hook line and sinker. Interesting.
 

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Quote:
Originally Posted by YONEXSP /forum/post/0


OK,


after sending lots of posts from Toshiba's website & getting canned responses, I poseted one last one to Toshiba. After this I give up all hope of a new Firmware version for the HD-A1 to fix the HDMI/DVI Problem.


The Post:


Hi,


I think like many Generation 1 HD DVD Toshiba Player owners, I have reached close to the limit of patience for fixes to the units that were very expensive to start with. The HDMI to DVI Black Crush issues is totally unacceptable at this stage. In addition, the lack of titles out recently (CES Announcements are for the future), are leading many of us to re evaluate Blu Ray.


As the Bleeding edge of users (read, AVSForum member), touting HD DVD to friends & Family alike, it is with great disappointment to see the early adopters left 'High and dry' in regards to the lack of Firmware updates to the HD-A1 and HD-XA1 machines. To add insult to injury, the HD-A2 units also suffer from this error and others.


If Toshiba & the HD DVD Forum wish to have any chance of seeing this Format thrive & prosper, it cannot afford to piss on the little guy like this anymore. Yes, CES was a great event, but titles & performance speak loud to the crowd, and Sony are starting to mend their ways.


Please, pass my ever increasing unhappy sentiments to the powers that be, or if you like dump this email in the Recycle Bin, your choice. I will be posting a copy of this to the HD DVD Forum on AVSforum.com and keeping it's members appraised of your response. You were winning the battles, but now it seems you perhaps will start to lose the war.


Yours, ever hopeful I will receive a response from something other than a Bot.


Ken


Miffed HD-A1 owner

Amen!


Wait until you start being attacked by some folks who will try to make you believe that because you're an "early adopter" and because it's "bleeding edge" technology, it's mandatory that you accept these technical glitches.


To them I say "up your nose with a rubber hose!"


I'm neither an HD-DVD or Blu-ray supporter, I own both but I have to tell ya, at least my PS3 out the box worked perfectly fine with my DVI 50" Samsung plasma and my Onkyo 674 HDMI receiver AND it was CHEAPER than my XA2 which just so happens not to be working due to the HDMI-DVI 480p glitch!


If it wasn't for me about to change my TV to a newer 1080p LCD with HDMI inputs, I would've returned the XA2 to Value Electronics already and not because it's VE's fault but because Toshiba chooses to continue ignoring it's customers which in turn screws retailers like VE whom choose to sell their products!


Blu-ray 1 / HD-DVD 0


P.S. Even with my new TV, I might still return the XA2 to let Toshiba and their retailer supporters feel how we feel as consumers when we're being ignored.
 

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What type of display do you have, YONEXSP? I know that black crush does not happen on all DVI displays with FW 2.0. You should have included that information in your e-mail. I have a Hitachi 51" RP CRT with DVI and my A1 came with FW 1.3. I am certain I have no black crush with that setup as verified by Avia and comparison with the component outputs. I have not upgraded to 2.0 for fear of black crush. Too bad there is not a thread around here listing the DVI displays that get black crush with 2.0 and those that don't.
 

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Quote:
I know that black crush does not happen on all DVI displays with FW 2.0.

Very rare. Also, Avia does not have BTB or WTW information so you can't determine if BTB and WTW are being pushed out during the conversion to PC RGB. I think V1.2 was the last firmware where it worked.


larry
 

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Discussion Starter · #6 ·

Quote:
Originally Posted by jim_r /forum/post/0


What type of display do you have, YONEXSP? I know that black crush does not happen on all DVI displays with FW 2.0. You should have included that information in your e-mail. I have a Hitachi 51" RP CRT with DVI and my A1 came with FW 1.3. I am certain I have no black crush with that setup as verified by Avia and comparison with the component outputs. I have not upgraded to 2.0 for fear of black crush. Too bad there is not a thread around here listing the DVI displays that get black crush with 2.0 and those that don't.

8" LC CRT Projector, with a Moome DVI Input card
 

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Quote:
Originally Posted by JOHNnDENVER /forum/post/0


The problem with the blakc crush is if they fix it for you it breaks it for me.


To bad so sad, your display doesn't play well with it I suppose.

it's posts like these that piss me off to no end. first off, how on earth do you know that fixing a dvi issue breaks yours? that's ridiculous. sigh.
 

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Quote:
Originally Posted by billymac /forum/post/0


it's posts like these that piss me off to no end. first off, how on earth do you know that fixing a dvi issue breaks yours? that's ridiculous. sigh.

Maybe John's gotten testy from being snowbound.



Seriously, the HDMI-DVI issue has prevented me from upgrading to 2.0 on my XA1 and now what's preventing me from upgrading to a new XA2. If Toshiba doesn't fix it for both gen players, then they will have royally screwed themselves as well as us! I have no doubt they will fix it for the A2/XA2, but am waiting to see how they treat the early adopters of the 1st gen players.


ss9001
 

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Quote:
Originally Posted by Bar81 /forum/post/0


Haven't Toshiba (through Robert) declared that an imminent update will fix HDMI to DVI and black crush amongst other things? What's with all the bitching?

robert posted about a new firmware fix for the XA2 and mentioned nothing about A1/XA1 or A2. the thread was about the xa2 and dvi. there's still no evidence of anything coming for first gen or A2.


snowbound or not, that's a ridiculous post.
 

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Quote:
Originally Posted by billymac /forum/post/0


it's posts like these that piss me off to no end. first off, how on earth do you know that fixing a dvi issue breaks yours? that's ridiculous. sigh.


Let's put it this way, if they address the issue in the next FW and you report yours is fixed, I will be very leary to upgrade.
I feel almost blessed I do not have this issue to be honest.
 

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Quote:
Originally Posted by YONEXSP /forum/post/0


8" LC CRT Projector, with a Moome DVI Input card

Whoops! Thanks for the info. I'm using a Moome DVI interface for my projector too. There's a receiver in between, but that probably wouldn't matter. I've been afraid of 2.0 (currently running 1.0).


PS. How long have you had your Moome card? The EDID chip has changed a couple times since mid summer.
 

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I agree with Ken, my hdv5000 put a great picture on my JVC 56" RPTV with DVI/HDCP until I upgraded from fw 1.0 to 2.0 and now I have a picture with too much black, esp. indoor and evening scenes. This black crush or colorspace issue needs to be fixed soon. If I bump up the brightness and reduce the contrast, the other inputs look bad. What good is 5.1 Dolby TrueHD if the hi-def picture is messed up.
 

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Quote:
Originally Posted by billymac /forum/post/0


robert posted about a new firmware fix for the XA2 and mentioned nothing about A1/XA1 or A2. the thread was about the xa2 and dvi. there's still no evidence of anything coming for first gen or A2.

Robert said there would be an A2 update adding DTS master decoding.
 

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Ooo DTS-MA would be good. If they were to put something like that in an A1 update, I'd be loading it for sure. I'd even be willing to fall back to Component Video if need be.


I still have my prized SD scaling player in my system for Pal and non-region 1 support, I'd be happy playing all SD on it still.
 

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Quote:
Originally Posted by JOHNnDENVER /forum/post/0


Let's put it this way, if they address the issue in the next FW and you report yours is fixed, I will be very leary to upgrade.
I feel almost blessed I do not have this issue to be honest.

'


i'm really happy for you, but posting stuff like too bad so sad is a dig. if they fix it then don't upgrade and everybody wins. trevor, great thanks but i was talking about the "xa2 dvi success?" thread. that's great about the audio upgrade.



/edit

i see now he says A2/XA2. either i totally missed that or he edited his post. either way it still doesn't mention anything about the 1st gen players.
 

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Now and then I have doubts about Toshiba own commitment to HD DVD technology. They still advertise, although limited, everywhere with the picture of the XA1, now obsolete. And releases the second generation players with problems still from the first generation player. This format war is theirs to lose if they don't start to pay attention to the little details and show more love or their early supporters/adaptors. I am hopeful that there is and will be a fix shortly for the HDMI>DVI issue as well as the Resume Play. But no one knows for sure until something is announced. Only Toshiba own trolls here in this forum and Robert from Value can brief us on the firmware situation, and even he might be getting smoke blown up his a$$.
 

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Quote:
Originally Posted by billymac /forum/post/0


'


i'm really happy for you, but posting stuff like too bad so sad is a dig. if they fix it then don't upgrade and everybody wins. trevor, great thanks but i was talking about the "xa2 dvi success?" thread. that's great about the audio upgrade.



/edit

i see now he says A2/XA2. either i totally missed that or he edited his post. either way it still doesn't mention anything about the 1st gen players.



My only point about this is.....



They will not change anything if more people had issues with it before the latest firmware than without it. I am sorry you took my post as a dig, but that was the point I was attempting to make. I agree I did not articulate it well at all.


Lots of us on Version 2.0 do not have the issue. If the vast majority of people on 2.0 do not have the issue, I don't see them putting out any so called fix on it.
 

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i get it, but making an assumption that a fix for us will "break" yours is ridiculous


like i said, just don't upgrade then.
 

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Quote:
Originally Posted by JOHNnDENVER /forum/post/0


The problem with the blakc crush is if they fix it for you it breaks it for me.


To bad so sad, your display doesn't play well with it I suppose.



Let us know if you actually get a response.




This title anouncement thing by the BD camp was genious marketing on their part. They really had nothing, so they spin this title release schedule for all it's worth and people buy into it hook line and sinker. Interesting.

then toshy needs to make two seperate firmware releases......


one for DVI displays and the other for hdmi,,, black crush is not my concern with dvi, PROPER color conversion IS...


too bad , so sad ...
 
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