Consider yourself lucky - the IR remote does note work and so the lights have never been turned on(nanoedge). After three months, several emails and now a phone call, the “engineers are working on the problem”Just hung my new Reference 4K motorized tab-tensioned screen, 3 months waiting for it (although it was custom sized so I suppose I can't really complain about the turn around time. Although I can complain about many things. I'm coming off of an 10+ year old non-tab-tensioned EverView which was built like a tank and worked very well, pehaps everything is horrible these days - or maybe it's just the Elunevisions?
1) Little to no instructions, no labeling on the units control panel. Website no better, showing inaccurate and non-applicable documents. There are 2 RJ style jacks, it is just by coincidence that I plugged the wired control box into the right one as apparently the other one is for 12v trigger. The only reason I even know this is because I contacted them to ask why there was no 12v trigger when they are advertised with one. Turns out the extra RJ style wire they give you in the box is for you to wire up yourself with whatever connection your AVR or projector use. Would be nice if they at atleast told you which 2 of the 6 wires you are supposed to use!
2) Tab-tensioning useless, sides curling forwards distorting the edges. I suppose the adjustments on the weight bar could help improve this but since there are no instructions telling me what to do, I don't want to mess with it.
3) Don't trust the ceiling hangers - although I should consider myself lucky as some info on their website shows units are not even coming with any while other documents show different ones. It's not so much the hanger I don't like, which in my case are pretty strong extruded aluminum units. It's the thin shallow housing of the screen that I feel does not have the security. The groove is so shallow, when your hanging it you have to triple check you've got it hooked because you can't tell. I feel the very thin material can flex if forced slightly and the shallow groove design will easily let go. Taking into account the strength of the mounting, I think there should have been 3 instead of 2.
4) Screen material is micro-thin and very cheap. The tabs are merely screen material with holes through them, and the string going through them is extremely thin. Seems to me if dust hits the screen it will tear, and I'm betting eventually the string will eventually cut through the holes in the tabs as there are no eyelets or anything to strengthen them. I now understand why many people have torn screens, especially if all brands are built this thin.
5) Came with 1 wired control box (with IR receiver) and 2 remotes (1 IR and 1 RF). The box is hideous looking, and both remotes take obscure impossible to find expensive batteries. Thankfully the RF remote works well because I still can't figure out why the IR remote is not working. I've spoken to customer support, they are politely telling me I don't know how to work an IR remote.
If you want a little more insight to Elunevision, this is an interview with their Product Developer:
Has anyone used the Reference Studio 4K screen with the BenQ TK850? In response to some questions I asked them, they told me that "Reference screen itself will have no hotspotting, but benq projector tk850 is not that good, especially the optics so may still have some depending on the projector. Its called screen door effect, an un-uniform image brightness caused by projector this happens industry wide on many screens...." Besides the TK850, anyone seen this on any other projector?Great interview!
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0.81 for the Reference 4K:Does anyone know the “real world” gain numbers for these screens?
sorry... i forgot about the "world".... thesource.ca . its the arm of bell canada that originally was the canadian arm of radio shack. Anyways, I spotted a reference studio tab tensioned 106 for 50% (canadian dollars) which I thought seemed odd enough for me to take a gamble. Hopefully, the screen will be OK in terms of flatness and operation along with picture quality."the source"?
It's an excellent screen, probably the best bang for the buck.What is general consensus and thought on EluneVision Reference studio 4K fixed screen? I think they are just 1.0 gain like most white screen.
Offering a wide frame engineered to absorb excess light, unparalleled texture-free surface, and perfect pixel projection capabilities, the Reference Fixed Frame is ideal when your goal is complete viewer immersion from every corner of the room. Built to work best with 1080p and 4K projectors...elunevision.com
I was offered to purchase 125 inch for $1000 CDN (~$780 US) as part of projector combo package. But I wonder if this screen is any good for the price? or can I get a better 125 inch screen for the similar or lower price?