[jtenn]

Our 8700 started making a clicking fan noise at startup. Most of the time it goes away after a short period of time but sometimes I can notice it after it has been running for awhile. It sounds kind of like when you were a kid and use to attach a playing card to your bike so the spokes would hit it. Is this a sign of the fan failing?

 

[jtenn]

I called Epson the other day and they assigned me a case number. I emailed them a copy of my sales receipt and they said they would get back to me in a couple of days and let me know what I should do. Hope to hear from them this coming week.

 

[jtenn]

Just listened to my voice mail and Epson called back the day after I called them. They were closed today but I will call them tomorrow. They said they are going to send me a replacement unit.

 

[jsil]

I'm also getting a replacement for fan noise. Just got a call from the wife replacement is in the house.

 

[jtenn]



Quote:
Originally Posted by jsil  /t/1517452/epson-8700ub-fan-failing#post_24372115


I'm also getting a replacement for fan noise. Just got a call from the wife replacement is in the house.

Did they replace it with another 8700?

 

[jsil]

Yes they did. Just got done testing it and everything looks good so far.

 

[jtenn]

Just sent mine back to them today. Hope the new one doesn't have any problems.

 

[jtenn]

My wife said the new one arrived today. I'm at work until Thursday morning at 8 so I won't be able to check it out until then. I hope everything works right on it. I've been pleased with Epson's customer support so far

 

[jtenn]

Well I received the new replacement projector and it doesn't work. The red lamp light comes on after about 30 seconds. After calling tech support and being on the phone with them for almost an hour, they decided to send me a 5020UB as a replacement since this was my 3 replacement unit I've had. The specs on the 5020 look good. I will have to read up on it in the forums.