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Back In November I bought my 360 and because of the high failure rate I decided to buy the extended warranty. My check was cashed after almost 2 months--but it was the holiday season--and I waited for some type of acknowledgement, but nothing ever arrived. Today, after eight months, a letter arrived thanking me for buying the warranty. If I ever need service, I hope they respond just a bit quicker!
 

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Quote:
Originally Posted by paul? /forum/post/14275815


Back In November I bought my 360 and because of the high failure rate I decided to buy the extended warranty. My check was cashed after almost 2 months--but it was the holiday season--and I waited for some type of acknowledgement, but nothing ever arrived. Today, after eight months, a letter arrived thanking me for buying the warranty. If I ever need service, I hope they respond just a bit quicker!

I remember mine taking awhile before I received my letter from MS but no where near 8 months!
 

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If you think that wait is bad, sign up for a diamond membership to XBox live. It only took 1 year, 4 months and 11 days for the info packet to arrive at my door.
 

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Originally Posted by tcs007 /forum/post/14276303


If you think that wait is bad, sign up for a diamond membership to XBox live. It only took 1 year, 4 months and 11 days for the info packet to arrive at my door.

That is frightening! I had actually printed a couple of copies of the cashed check and filed them away to prove that they took my money. (I also bought an extended warranty on my Mitsubishi DLP tv, and Mitsubishi took only three weeks to process everything.)
 
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