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faulty input on g11? software or hardware?dilard fix?

228 Views 6 Replies 4 Participants Last post by  CCLAY
hooked up two different progressive component sources to the g11 and used various cables to rule that out. all attempts get no picture. just a line or some fuzzy snow(that is frozen-ie:not moving). 480i passes through the component input in the g11(is this normal or is that wrong?) but when switching to component----no picture.

my question is can something like dilard diagnose and or fix this type of problem?:confused:

also i would like to add that this is the first time i have ever tried to use the component in on the g11

all other inputs are working

i have had this unit calibrated over a year ago

does calibration effect individual input signals?

or how can you tell between defective hardware and anything else?
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Hi Bos,


It is possible that it is something electronic. It's impossible to say, but I can tell you this:


I am able to re-create your "problem" at will using a few RS-232 commands on the projector. In fact, it is possible to freeze the screen with the image on it, too. I contemplated making that into something useful, like a "PAUSE" feature, but nixed the idea considering how low level the adjustment is.


Back-up your source area using the Dilard back-up Wizard, and see what's in there. If you have a Width or Height of 0 (or something small), that could be it. That will cause the projector to not accept any input and the picture is "frozen". If you didn't have a picture up to begin with (like if you just switched to that source area), then you might have "frozen snow":D...Which is really rather appropriate, don't you think?


If you're stuck, send a back up of the source area to me by e-mail. I will take a look and see if anything jumps out.


Mark
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"(like if you just switched to that source area), then you might have "frozen snow"...Which is really rather appropriate, don't you think?"


Just as long as it's not YELLOW 'frozen snow'. :D


Actually, the way I read bosng's post, he doesn't have Dilard. I've never used the component inputs myself, but perhaps it does have something to do with the manual calibration he had done.


Just a thought.


Chris
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Hi Chris,


Actually, it's not necessary to have a license for Dilard in order to do a back-up of the projector. It can be done just by downloading the product, installing it and using it unlicensed.


I just wanted to clarify that.


Thanks!


Mark
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Mark,


Do you sleep?
"Actually, it's not necessary to have a license for Dilard in order to do a back-up of the projector."


(In a Johnny Carson-like tone) "I did not know that." :)


Chris
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