I am having nightmare experience with Fedex.I shipped my 50" Plasma using the original packing carton.I used a Fedex dropoff not a third party location.I had one of the reps help me me carry it in and weigh it.I went into detail with the counter person what was in the carton.The carton was marked "fragile","glass", "this side up" etc.very clearly.I insured the package for $10000.In short I did everything you should do when shipping something Fragile.
Fedex has inspected the damage and has denied my claim.They are saying that the $10,000 ins is not Ins but a stated value.They will not honor my claim.This is crazy.
Anyone have any experience with this sort of thing,do I have to sue them.I have gone up the latter to supervisors but these people are not budging.It is like they are programmed to honor any large claim,and they will get fired if they accept it.Any suggestions will be helpful.
Distraught Gregg
Fedex has inspected the damage and has denied my claim.They are saying that the $10,000 ins is not Ins but a stated value.They will not honor my claim.This is crazy.
Anyone have any experience with this sort of thing,do I have to sue them.I have gone up the latter to supervisors but these people are not budging.It is like they are programmed to honor any large claim,and they will get fired if they accept it.Any suggestions will be helpful.
Distraught Gregg