I have the Grex, which I got several years ago, but have not used since then because of the difficulty of setting it up (many attempts at trying). Yesterday, an AV expert and I spent over 4 hours trying to set it up (this was our second attempt - the first was last year). We finally got it to work, but only twice. What happens is most of the time only the audio is recorded. We are almost certain we now have set up everything correctly because previously (before we got the two "accidental" working attempts) we would see a lot of "snow" on the DVD from the videotape transfer. Now, other than the two successful attempts, we only get a blank or dark video (no snow or other signs of copy protection) and the audio. We have this connected to a Funai SV2000 and we've followed all the instructions for installation and operation on the dimax.com (Grex) website and in its FAQ section. We've also searched the forums and have not found anything that might help. Is there a particular technique in the order of steps (disconnect Grex power, put in VHS and DVD media, select L1/E1 rear input, go to VCR, power Grex, play VCR, press DVD record, switch back to VCR, etc.)? As I said, only twice in over 15 attempts has this worked. Also, those two successful attempts were not consecutive. They seemed almost random successes. Can anyone give us some guidance?