Please help!
I got my KF-42WE610 yesterday, with a december build date. Everything looked good at the store. However when I got home I realized that while in normal picture mode, (most noticeable) you can see that the picture is distorted. Cone like vision, where the picture converges at the bottom of the screen, and any horizontal lines slightly dip in the center. The two side black bars in normal mode is not perfectly straight with an 1/2 inch extra space on both ends.
Does anybody know if this problem is an actually hardware issue, for instance, the lens possibly being warped. Or if is this a calibration problem that can be easily adjusted through the service menu. ????
I'm thinking about driving almost an hour to go replace this set instead of having a service tech come out this week. Anybody have any ideas, I would be much appreciated. Thanks
-Tony
PQ is excellant, however distortion is anoying.
I got my KF-42WE610 yesterday, with a december build date. Everything looked good at the store. However when I got home I realized that while in normal picture mode, (most noticeable) you can see that the picture is distorted. Cone like vision, where the picture converges at the bottom of the screen, and any horizontal lines slightly dip in the center. The two side black bars in normal mode is not perfectly straight with an 1/2 inch extra space on both ends.
Does anybody know if this problem is an actually hardware issue, for instance, the lens possibly being warped. Or if is this a calibration problem that can be easily adjusted through the service menu. ????
I'm thinking about driving almost an hour to go replace this set instead of having a service tech come out this week. Anybody have any ideas, I would be much appreciated. Thanks
-Tony
PQ is excellant, however distortion is anoying.