I've been having some problems downloading the update files and it looks to be related to my router. I get through the screens to make my settings just fine, after clicking update I get the dialog asking if I want to open or save the file. Clicking either starts the download, but then it just hangs after downloading 100kb or so. Clicking on trouble shooting and then left clicking on the link to open the file, or right clicking and the selecting save link as produces the same result. The file has down loaded successfully twice in about 20 tries. It doesn't really seem to matter if if in IE or Firefox (my default). One of the successfully D/L's was in IE but the other was in Firefox. Turning of Zone Alarm didn't help either. Just for S&G I removed my router from the loop and connected the modem directly to the computer. The update file down loaded on the first try no problem. I'm going to try a few more times to make sure it is the router, after that I'd have no idea what setting I might change to correct for this. I'll give Logitech a call and see if they have any ideas. Has anyone else had this problem.