Originally Posted by Bobbftl /forum/post/19613718
This was my first, and last time ordering from Provantage. Yes their pricing is great, but what good are prices if you don't get what you ordered??? I placed my order 11/29/10. They said it would take an extra "1 to 2 days" to get and I said fine. A week and a half later and now they tell me they don't expect to get it to them until 12/15/10, and then they still have to ship it to me. How did 2 days turn into over 2 weeks??? Calling customer service is useless. I have called twice, on different days and different times, and EVERY supervisor in the same meeting??? I call BS!!! They get you to order with low prices, then drag out delivery with the hopes that you will order something they have on hand so they can charge more for it. Did these guys used to sell used cars??