I had pretty much the same problem... no movies shipped after about Oct. 10th, even though there were plenty on my wish list. All titles showed suddenly as "high demand", by the way... even though they hadn't been before.
After a couple of emails back and forth -- they did answer the first one, but not later ones -- I went ahead and cancelled. I sure wasn't getting my money's worth. I'll just rent locally for a while.
I have serious doubts they will be around in February. Unless they have a corporate policy of pissing off customers as a way to handle 'High Demand' being listed on every dvd on my wishlist. Maybe that is the way they handle inventory (get rid of customers and everything is 'Available' again).
I'm so mad I don't even care whether they send me more disks or not anymore. I jumped ship from Netflix about 2 years ago and was quite happy with their service. But then I made a HUGE mistake by purchasing a 12-month subscription in March thinking I was getting a good deal. Things went downhill around July/August. I could hardly get any disks from them. Everything are in high demand and I have around 50 in my wish list, most of them old movies (I have long given up getting new releases). Emails didn't help much. I can hardly wait for March 2003 to come around so I can officially dump them and get my DVDs elsewhere.
I'm thinking I can probably set up an online DVD rental company and purchase just ONE copy of every DVD that is for rent. Well, some lucky customers are going to get that one copy, but for others, sorry, the DVDs are in HIGH DEMAND!
Yes, I made that same mistake, though I purchased my 12-month subscription in January. The 12-month offer was probably a desparate attempt to raise cash. Bet you don't get another single disk from them. I think they are gone for good.
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