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Discussion Starter · #1 ·
Last night while trying to watch a movie on the Revue our stream would freeze every 10 minutes or so, which made watching the film impossible. I have only used the service a few times and I had not encountered that before. My friend said she saw the same thing happen, but while watching on the PC instead.


Has this happened to anyone else?
 

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While in hindsight I realize I was living my own version of "Groundhog day" with an expectation of a different outcome. Same result with HBO GO streaming as with Netflix; start out with an HD stream and just about the time I've suspended my disbelief the picture freezes momentarily then resumes. Once this has happened a few times the video stream drops to a lower picture quality.


According to Time Warner Cable technical support they cannot guarantee uninterrupted HD streaming with Roadrunner standard's 10 mbps when a router is connected.


If a subscriber insists on using a router they should upgrade to the 25 mbps Roadrunner service where available if they want uninterrupted HD streaming.

Frankly as a subscriber I am disgusted Roadrunner technical support would make such a recommendation. With no other Internet activity going on concurrently it is difficult to accept 10 mpbs with router is not robust enough for HBO GO's HD stream of 3 mbps throughput.
 
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