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HDMI (HDCP 2.2) Repair in/around Washington DC?

419 Views 9 Replies 3 Participants Last post by  zombie10k
Greeting all. I've run about 650 hours on a Sony VW-1100es with zero problems once I learned that Input 2 is the only HDCP 2.2 compliant port. I went up to the room where the projector lives the other day and found that the projector no longer recognized the input. Through trial and error and another HDMI cable, I can say the the Dennon AVR is correctly outputting and that the projector works on Input 1 with a new cable. the only thing that seems to have misbehaved on the Dennon AVR is the port for the Sat/Cable.

So I'm thinking that some type of surge must have occurred.

So it leads to 2 questions.

For Repair, does anyone have advice about something local to DC (I Live in Northern Virginia) or somewhere to ship?

Once she's repaired and back in place, is there a way to shield or protect the HDMI ports on the projector?

Many Thanks for any advice,
DDM
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Greeting all. I've run about 650 hours on a Sony VW-1100es with zero problems once I learned that Input 2 is the only HDCP 2.2 compliant port. I went up to the room where the projector lives the other day and found that the projector no longer recognized the input. Through trial and error and another HDMI cable, I can say the the Dennon AVR is correctly outputting and that the projector works on Input 1 with a new cable. the only thing that seems to have misbehaved on the Dennon AVR is the port for the Sat/Cable.

So I'm thinking that some type of surge must have occurred.

So it leads to 2 questions.

For Repair, does anyone have advice about something local to DC (I Live in Northern Virginia) or somewhere to ship?

Once she's repaired and back in place, is there a way to shield or protect the HDMI ports on the projector?

Many Thanks for any advice,
DDM
Hi, if the other HDMI input is working, you may want to consider picking up an HDFury Integral 2. it will allow you to run HDCP 2.2 content on that input. (source -> AVR -> Integral 2 -> projector)

https://www.hdfury.com/product/integral-2/

The cost of out of warranty repair could be quite expensive, if the parts are even available considering the age of the VW1100. You can send it to the company below for evaluation / repair quote, this is Mendtronix that fixes JVC's, Sony's, etc.

https://projectordoctor.com/projector-repair/

The main issue I see is the HDMI ports are directly connected to the main board which was very expensive. This photo is when I had the VW1000 updated to the VW1100.

keep us posted, I recommend option 1 to try first.

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Zombie - thanks for the guidance. So the Fury Integral 2 will make the HDCP 2.2 handshake to allow the 4K content to go through? That'd be awesome, DDM
I had a little difficulty following your diagnostic flow and whether you 100% eliminated the possibility this is caused by a problem with the Denon. I had a couple of episodes of HDMI glitches on two different Denon receivers that were solved by doing a hard factory reset. It involves a series of secret button pushes to get to the reset option. Check the tread for your specific model over in the receiver forum.
Jeff- thanks.

The negative signal on the screen from the projector for an input error is a small x next to the input icon and the font may be yellow. For an operating input, there is no "x" and the projector does its internal adjustment and switches to project based on the nature of the live input.

If an hdmi cable is plugged in input 1 or 2, the projector will allow the input to be selected.

When I tried to fire up the system, the AVR was plugged into input 2 on the projector and the screen showed an input error. I then moved the hdmi from input 2 to input 2 and got the same result.

Trying to eliminate all variables, I pulled out a new 30' hdmi cable and plugged it directly from the OPPO disc player to input 2, same dead input result. With a non UHD disc, Input 1 was fully operational. With a UHD feed, the screen, presumably driven by the OPPO, told me that the TV was not compatible with the signal.

So then I went to the AVR and plugged the OPPO back into the Blu-ray input and the new HDMI into the primary HDMI out on the Dennon. Same story: Input 2 on the projector showed error, input 1 allowed all but UHD to display.

With this, I then went to the AVR and turned every input on to test that. XBox worked not problem, even showed 4K output to screen through Input 1.

The Dish Joey plugged into "CBL/SAT" or HDMI 1 on the Dennon triggered an input error on Input 1 on the screen so I plugged the HDMI to the projector directly into it and the screen fully projected the images. I moved the Dish feed from HDMI 1 to 2 on the Dennon and tried the projector in the main output and it worked fine.


So my summation from this is that HDMI 1 on the Dennon is dead and Input 2 on the Projector is dead, possibly because of some surge or other from the Dish feed. Strangely, the Dennon AVR was on when I got there and may have been "on" for a week or three. I'm usually very good about turning it off but one of the kids may have left it on. Equally, could have been me.

Does that help? And, again, thank you very much for the input.

DDM
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Zombie - thanks for the guidance. So the Fury Integral 2 will make the HDCP 2.2 handshake to allow the 4K content to go through? That'd be awesome, DDM
Hi yes that is correct. It's worth a shot to try for the price, it would be easier than shipping a very heavy projector for repair and the potential concern for parts availability.

This issue is a big fear factor for me, anytime storms are in area I completed disconnect my entire AV system from power, ethernet, etc any possible surge sources.

I have several of HDFury's products, they are an amazing company with tons of support right here on the forum. Keep us posted if you pick it up and have success on input 1.
Hi yes that is correct. It's worth a shot to try for the price, it would be easier than shipping a very heavy projector for repair and the potential concern for parts availability.

This issue is a big fear factor for me, anytime storms are in area I completed disconnect my entire AV system from power, ethernet, etc any possible surge sources.

I have several of HDFury's products, they are an amazing company with tons of support right here on the forum. Keep us posted if you pick it up and have success on input 1.
Thanks, have one organized through Amazon, will report back. DDM
So, the fury arrived.

A couple of questions.

There is a 30/35' HDMI cable from the AVR to the projector. Does the Fury go on the AVR or the Projector side?

Is there any setup required? I quickly tried it each way but it did not produce a signal.

Is the light supposed to always be "on" on the Fury? I ask because the light goes on when I plug it in but doesn't stay on. I do not have a ton of confidence in the supplied cables.

It doesn't come with instructions, though I did briefly glance at the on-line manual.

I'll report back after some homework and trial and error. Any guidance is always appreciated,

DDM
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Sorry for the slow follow up. Net net, the Fury Integral 2 solved the problem. It did not function right out of the package, it required some update and then a reset but it all worked out. Many thanks for the guidance, David
Sorry for the slow follow up. Net net, the Fury Integral 2 solved the problem. It did not function right out of the package, it required some update and then a reset but it all worked out. Many thanks for the guidance, David
glad to hear it worked out, that saved a lot of money and potential risk of shipping a heavy projector for repair.

If the HDfury products were out in 2013-2014, hardly anyone would have spent the $$ upgrading the VW1000->VW1100 since the only real change was the HDCP 2.2 port.
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