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HDMI switching in my new Pioneer Elite 74TXVi won't work!

1879 Views 33 Replies 13 Participants Last post by  daffyduck, 
M
I just bought the new Pioneer Elite 56TXVi 2 weeks ago as an "upgrade" from a 56TXi, primarily for the HDMI switching and conversion. I have been trying to get it to work for 2 weeks to no avail, I even bought new HDMI cables in case one of mine were bad. I am trying to connect a Pioneer Elite 59AVi via HDMI and a Comcast Motorola Digital/HD cable box via HDMI-DVI to the 74TXVi. I am running the monitor out via HDMI to a Sony HS51 projector.


The 59AVi and the HS51 are HDCP compliant. I have gone into the input menu on the 74 and selected HDMI for those two sources. I can get audio only from the 59AVi when I connect it to the receiver but when I connect the HDMI to the projector, the HDMI indicator on the front of the receiver flashes on/off and I lose audio. I cannot get video to pass through HDMI at all.


For this symptom, the Troubleshooting section is vague, saying check all the following:

NO PICTURE OR SOUND.

- HDCP-compatibility - check

- "Depending on the connected source component, it's possible that it will not work witht his receiver (even if it is HDCP-compatible)" - well that's frigging great! The source component(59AVi) seems to be getting along correctly with the 74TXVi, but as soon as I make the conenction the the projector it loses it's HDMI connection.


- "If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support" - If I connect the 59AVi via HDMI directly to the Sony projector it works perfectly and beautifully, the only problem is when I use the receiver in between.


NO PICTURE

- "If your display device is not SD(480i) compatible then neither the setup screens or the 480i to HDMI converted video will be displayed. In this case, connect using component, S-video or composite video jacks." - The Sony HS51 is 480i compatible but no video or the receivers OSD screens will display. There is nothing in the Sony manual about selecting a specific resolution it just lists all the acceptable one's including 480i.


- "Depending on the output settings of the source component, it may be outputting a video format that can't be displayed. Change the output settings of the source, or connect using the component, S-video, or composite jacks." - Whatever that means...just to be sure I went into the 59AVi's HDMI menu and selected 480i with no change.


Basically it doesn't tell me anything other than to use the Component jacks or just accept the fact that even though everythings HDCP compatible sometimes it just mysteriously doesn't work. If that's the case I should have stuck with the 56TXVi because while the sound processing is better, HDMI switching/conversion was my main reason for "upgrading".


Anyone with the 74TXVi (I know there are only a few of you) or anyone more familiar with HDMI got any ideas?
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D
if HDMI will give that much problems on Pioneer receivers it will be very bad to their sales as HDMI Switching IS the Main difference from prio models...


It looks like this generation of receivers is just experimenting things rather than implementing. Heard similar problems with Yamaha 4600...


A connection witha dvd-hdmi cable could give problems but not an HDMI-HDMI cable between HDCP ready machines...
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M
I'm very frustrated at this point... I took the day off due to having some contractors at the house and got to waste the last 8 hours of my life trying to get the 74 to pass HDMI to no avail. I am able to successfully connect both my 59AVi player via HDMI and a Comcast Digital/HD cable box via HDMI-DVI to my projector with perfect results, and I can connect the 59AVi via HDMI and the Comcast box via HDMI-DVI to the receiver and get audio only without the HDMI indicator flashing on/off. With the audio coming through and the HDMI light on as normal, if I connect the projector the audio stops and the HDMI light starts flashing on/off. I cannot get the receiver and the projector to work together.


I called Pioneer's help line and although the rep tried to be helpful as best he could, he was as stuck as I was as to why it won't pass HDMI.


I've tried every combination of components and cords, but I just can't get it to pass HDMI video through the receiver.


I'm to the point where I want to bring it in to the store and see if they'll let me connect it to a player and a monitor just to see if it's a problem with my receivers output or some kind of incompatibility between the receiver and the projector - which I think are the only two possible causes at this point. Either that, or see if they'll let me return it and try another 74.
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Quote:
Originally Posted by Monty Williams
I just bought the new Pioneer Elite 56TXVi 2 weeks ago as an "upgrade" from a 56TXi, primarily for the HDMI switching and conversion. I have been trying to get it to work for 2 weeks to no avail, I even bought new HDMI cables in case one of mine were bad. I am trying to connect a Pioneer Elite 59AVi via HDMI and a Comcast Motorola Digital/HD cable box via HDMI-DVI to the 74TXVi. I am running the monitor out via HDMI to a Sony HS51 projector.


The 59AVi and the HS51 are HDCP compliant. I have gone into the input menu on the 74 and selected HDMI for those two sources. I can get audio only from the 59AVi when I connect it to the receiver but when I connect the HDMI to the projector, the HDMI indicator on the front of the receiver flashes on/off and I lose audio. I cannot get video to pass through HDMI at all.


For this symptom, the Troubleshooting section is vague, saying check all the following:

NO PICTURE OR SOUND.

- HDCP-compatibility - check

- "Depending on the connected source component, it's possible that it will not work witht his receiver (even if it is HDCP-compatible)" - well that's frigging great! The source component(59AVi) seems to be getting along correctly with the 74TXVi, but as soon as I make the conenction the the projector it loses it's HDMI connection.


- "If the problem still persists when connecting your HDMI component directly to your monitor, please consult the component or monitor manual or contact the manufacturer for support" - If I connect the 59AVi via HDMI directly to the Sony projector it works perfectly and beautifully, the only problem is when I use the receiver in between.


NO PICTURE

- "If your display device is not SD(480i) compatible then neither the setup screens or the 480i to HDMI converted video will be displayed. In this case, connect using component, S-video or composite video jacks." - The Sony HS51 is 480i compatible but no video or the receivers OSD screens will display. There is nothing in the Sony manual about selecting a specific resolution it just lists all the acceptable one's including 480i.


- "Depending on the output settings of the source component, it may be outputting a video format that can't be displayed. Change the output settings of the source, or connect using the component, S-video, or composite jacks." - Whatever that means...just to be sure I went into the 59AVi's HDMI menu and selected 480i with no change.


Basically it doesn't tell me anything other than to use the Component jacks or just accept the fact that even though everythings HDCP compatible sometimes it just mysteriously doesn't work. If that's the case I should have stuck with the 56TXVi because while the sound processing is better, HDMI switching/conversion was my main reason for "upgrading".


Anyone with the 74TXVi (I know there are only a few of you) or anyone more familiar with HDMI got any ideas?
Suggestion..


Try the 59AVi directly into the HS51..

Post back how it works..

Also the 59AVi is 1.0 compliant while the 74TXi is 1.1 compliant but several weeks ago this point was raised was told there would be an upgrade for the 59AVi..
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Thanks for the suggestion but I tried that already - several times. If I connect either my 59AVi via HDMI or a Comcast Motorola Digital/HD cable box via HDMI-DVI directly to the HS51 projector, it works perfectly every time with either source. If I connect the 59AVi via HDMI to the receiver, I get HDMI audio and the HDMI indicator stays on, and although I obviously don't get any audio from the cable box connected via HDMI-DVI, the HDMI indicator operate normally. It's only when I connect the projector to the receiver that I have a problem.
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Is there some type of selection on the 74TXVi for which Video monitor output it's using?

Maybe it defaults to the component out or the S-VHS output. Check your settings. I seem to remember a similar problem when I first tried to get component video to go through my 56TXi, and it ended up being a setting in the menu.


BR,

Patrick
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No there is no selection for video out, the manual says that "The video convertor ensures that all video sources are output through all of the MONITOR VIDEO Out jacks. The only exception is HDMI and high-definition component video: since these resolutions cannot be downsampled, you must connect your monitor/TV to the receiver's HDMI/component video outputs when connecting these video sources."
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A
And there is no other HDMI settings anywhere in any of the setup/sub-menus?


Sometimes things are hidden in the advanced menus.
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None that I can find. I've gone through all the menu's repeatably and my manual is already looking wornout I've been through it so much.
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craig john
Welcome to the club! I have a Yamaha RX-V4600 with HDMI switching and it does the EXACT same thing. I was just about to put up a post about my frustrations with the it when I saw your post. From what I understand, it is a problem with the audio DD 5.1 handshake between the cable boxes and the new HDMI switching receivers. That's why it works when connected directly -- it's a video only connection, and there is no audio connection.


I've contacted Yamaha and, of course, they say it's Scientific Atlanta's problem, (I have an SA8300 HD DVR with HDMI). SA says it's my cable company and my cable company has no clue.


The whole thing may be an incompatibility problem between HDMI 1.0 and HDMI 1.1. If you have an HDMI DVD player, see if you can get it to pass DD 5.1 over HDMI. I bet you'll get a signal, but it will be 2-channel, not 5.1. That's what my Sony 975 HDMI player outputs over HDMI.


I guess we're up the creek until SOMEONE figures it out. It'll probably take a firmware upgrade to one of the components to make it work.


Good luck, buddy.


Craig
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craig john
I think we should all go to the HDMI Licensing website and lodge a complaint about this. Maybe the Licensor can enforce their standards on these morons!


Craig
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Monty and Craig,


From what Craig says, I guess the problem points to the 59AVi DVD player having HDMI ver. 1.0 (while the 74TXVi has ver. 1.1)and a problem with the Sat. receiver then, and not the 74TXVi, correct??


Patrick
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Oh no. Another gripes and gremlins thread. I was pretty amped (no pun intended) about the 74, but now I don't know. Monty, I hope it's just a simple settings problem, because the HDMI switching is one of the major draws of this thing. I really can't imagine them not beta-testing this thing to death before it's release.
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gohd,


I'm guessing they did test it, but with only HDMI 1.1 version sources (which the 59AVi is not, not sure about his Sat. receiver)?
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G
Let's hope it's just an isolated problem. Anyone out there with a 74 setup via HDMI and running smoothly? Monty can't be the only one out there with the 74.
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U
I think it would be rather odd of Pioneer to not test the 74txi and their only released HDMI capable DVD player before releasing it... come to think of it, has Pioneer officially released the 74 yet? The 59avi may very well need some sort of update to its firmware to get it to handshake.
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craig john
Patrick,


I can't say for sure. There is a lot of finger pointing and no real information. I sent an e-mail to the HDMI website I listed above and here's the response I got:


"Our company handles the licensing issues associated with HDMI only. Please contact the manufacturers of these products for technical support.


Thank you

HDMI LLC"


Nobody seems to want to take ownership of this problem.
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Sorry Pioneer. I think I'll sit on the sidelines until you fix this problem.
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uzun has the 74TXVi. I don't think he has it setup yet. But maybe he can check somehow.


BR,

Patrick
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craig john
Tell Pioneer, not AV Science Forum. Also, tell HDMI at the website listed above. I think they need to hear it as well. I personally am shocked at thier response. This is THEIR problem. If HDMI enabled components don't work together, that is a problem either with their standards or with their licensee's implementation. Either way, they should ensure that everything works together, no matter what version of their standards is being used.


Craig
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