AVS Forum banner
1 - 9 of 9 Posts

· Registered
Joined
·
9 Posts
Discussion Starter · #1 ·

I just bought a panasonic vt60 2 days ago.  I went into the service menu (shouldn't have done that - I'm a total noob) to check how many hours were on the tv and I accidently went into to the VSUS menu I think I pressed ok and toggled between test and low.  A white screed did pop up and I got out of it.  I did  not actually change anything.  Now when I turn it off and back on again a purple screen momentarily flickers on.  Could I have permanently screwed my tv??  Please help I am freaking out it only had 14 hours on it.  Best tv EVER and I cant get another one because they dont make them anymore :( I got the last one in the city 
 

· Registered
Joined
·
8,701 Posts

Quote:
Originally Posted by Manic 88  /t/1518084/help-i-went-into-the-service-menu-and-now-my-tv-is-acting-funny/0_100#post_24363970


I just bought a panasonic vt60 2 days ago.  I went into the service menu (shouldn't have done that - I'm a total noob) to check how many hours were on the tv and I accidently went into to the VSUS menu I think I pressed ok and toggled between test and low.  A white screed did pop up and I got out of it.  I did  not actually change anything.  Now when I turn it off and back on again a purple screen momentarily flickers on.  Could I have permanently screwed my tv??  Please help I am freaking out it only had 14 hours on it.  Best tv EVER and I cant get another one because they dont make them anymore
I got the last one in the city 



Since you didn't change any settings, call Panasonic, but don't tell them you messed with it. They will send a tech out since the TV is still under warranty. A menu function probably just needs to be properly reset. Worst case scenario, they will charge you for a service call. I do not recommend going back into the menu. You may make things worse.



Ian
 

· Registered
Joined
·
9 Posts
Discussion Starter · #3 ·

it seems to be fine no blink purple wen turn on tv.i remember going into vsus and turn it on high then low thats all ill never touch that menu screen again im just wonderind if messed with something would i see the problem or could some teck fix the problem
 

· Premium Member
Joined
·
18,330 Posts

Quote:
Originally Posted by Manic 88  /t/1518084/help-i-went-into-the-service-menu-and-now-my-tv-is-acting-funny#post_24363970


I just bought a panasonic vt60 2 days ago.  I went into the service menu (shouldn't have done that - I'm a total noob) to check how many hours were on the tv and

The ironic thing is that on the VT60 (or any other 2013 model) you do not have to go into the service menu to check the hours - it's also shown in the regular settings menu under Help > Version > Status4 - at 14 hours it will read A0014-00000. This was big news in the various 2013 threads so i wished you would have asked here about checking the hours, someone would have alerted you to this easier method and warned you to stay out of the SM.


Quote:
I accidently went into to the VSUS menu I think I pressed ok and toggled between test and low.  A white screen did pop up and I got out of it.  I did  not actually change anything.  Now when I turn it off and back on again a purple screen momentarily flickers on.  Could I have permanently screwed my tv??  

Is the whole screen solid purple for a moment? If whole screen, is it all one solid color and more of a dark pink or magenta color, but the Viera banner is visible along the top? If it's just a full screen of solid pink/purple/magenta then it's more likely just a somewhat common HDMI handshake glitch while the TV is powering up. I presume you have an HDMI source connected to the TV (cable box or sat reciever perhaps?) when you're turning it on. This randomly happens on my ST60 when i turn it on (connected to my Tivo and TWC DVR both on HDMI). It also happened on my GT50 and G10 but a lot less than on my ST60. It never happens when i turn the TVs on when their on the antenna input or a Component input - it only happens on the HDMI inputs. Nothing to worry about.


Quote:
Originally Posted by Manic 88  /t/1518084/help-i-went-into-the-service-menu-and-now-my-tv-is-acting-funny#post_24365039


it seems to be fine no blink purple wen turn on tv.i remember going into vsus and turn it on high then low thats all ill never touch that menu screen again im just wonderind if messed with something would i see the problem or could some teck fix the problem

The TV is probably fine, but if you did screw something up in the SM it won't be covered under the warranty, and they might just completely void the warranty altogether so don't call them just yet, just monitor the TV for now. If you do realize that there is a problem, don't tell them you went into the SM - maybe a tech can reset something or put things back where they belong etc. At worst, you'd have to just pay for the service call, or hire an ISF Calibrator to undo what you've done.
 

· Registered
Joined
·
8,701 Posts

Quote:
Originally Posted by Manic 88  /t/1518084/help-i-went-into-the-service-menu-and-now-my-tv-is-acting-funny/0_100#post_24365055


what is vsus mode?

I believe It relates to a specific voltage adjustment which is usually required after replacing a panel or power supply board.



Ian
 

· Registered
Joined
·
9 Posts
Discussion Starter · #7 ·

when u turn off  yur tv and quickly turn it on thats when i see purple screen shot sometimes all im wondering is wen you turn on vsus low to high it goes back to low isnt that for dead pixels?
 

· Registered
Joined
·
8,701 Posts

Quote:
Originally Posted by Manic 88  /t/1518084/help-i-went-into-the-service-menu-and-now-my-tv-is-acting-funny/0_100#post_24365339


when u turn off  yur tv and quickly turn it on thats when i see purple screen shot sometimes all im wondering is wen you turn on vsus low to high it goes back to low isnt that for dead pixels?

I've heard it could help to jump-start dead pixels in some situations, however, unless you are a trained technician or calibrator, don't mess with anything in the service menu.



Ian
 
1 - 9 of 9 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Top