help, my dish 6000 and gray bars

472 Views 7 Replies 5 Participants Last post by Jerry G, Oct 15, 2001

4867846798

Discussion Starter · Oct 14, 2001

ok, as some of you may know i experienced a nasty power spike recently. so, it seems ever since then when i turn on hdtv via my dish 6000 receiver i have the gray bars on the right and left of the picture. at first i assumed it was because what i was watching was not being broadcast in hdtv, but then shows i KNOW were supposed to be in high def also had the bars. i've spent nearly an hour trying to find a sub-sub-menu where i can switch it back to it's old 16:9 glory. please, what do i have to do to change this back?

thanks

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roddie

· #2 · Oct 14, 2001

Quote:

please, what do i have to do to change this back?

Off the top of my head, I have these ideas:

- Press the * key to see if that changes anything

- Check to see what mode your TV is in

- Go into the HDTV setup on the receiver and make sure its set to 16x9

Good luck!

Roddie

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Bill Millar

· #3 · Oct 14, 2001

I would go to menu and try factory defaults.

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4867846798

Discussion Starter · #4 · Oct 14, 2001

you are my hero Roddie! thanks a ton! i don't know if the power surge knocked that setting out, but it's back to normal now thank goodness!

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ismeltitudeltit

· #5 · Oct 15, 2001

Here's what I discovered.. when watching programming with the grey bars mode, the receiver will not switch to full screen mode when it displays an HD fullscreen program. In the black bars mode, the receiver does switch. It could be that black bars mode is a "pass-through" of the SDTV signal which originates with black bars and that in grey bars mode, the receiver inserts the grey bars regardless of the format. I've entered a request with Dish customer service to have them put in a fix in the next software update so that grey bars will go away when watching a 16x9 program. I suggest you call their customer support and complain about this as well. There must be a way for them to detect the format and do the right things. I prefer grey bars to avoid burn in on my RPTV.

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Jerry G

· #6 · Oct 15, 2001

Quote:

Originally posted by ismeltitudeltit
Here's what I discovered.. when watching programming with the grey bars mode, the receiver will not switch to full screen mode when it displays an HD fullscreen program. In the black bars mode, the receiver does switch. It could be that black bars mode is a "pass-through" of the SDTV signal which originates with black bars and that in grey bars mode, the receiver inserts the grey bars regardless of the format. I've entered a request with Dish customer service to have them put in a fix in the next software update so that grey bars will go away when watching a 16x9 program. I suggest you call their customer support and complain about this as well. There must be a way for them to detect the format and do the right things. I prefer grey bars to avoid burn in on my RPTV.

I think what you want would be a programming nightmare and wouldn't work anyway. The algorithm would have to check for black sidebars and try to determine if it's a 16:9 or 4:3 source. But the black sidebars vary in size. Some OTA stations zoom their HD signals and leave tiny black sidebars. How would the algorithm distinguish amongst all the possibilities?

Dish gave us tremendous versatility with aspect ratios that aren't available on any other STB. The price of this versatility is that it require a tiny bit of work on the part of the user. That's fine with me and I don't want the 6000 trying to determine the setting on it's own based upon algorithms that probably wouldn't work anyway.

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ismeltitudeltit

· #7 · Oct 15, 2001

I believe there are portions of the HD signal which encode the picture format. If this information is present, the receiver should switch to the correct aspect. Although, I agree that perhaps the "fix" could be worse than the problem in that it reduces our flexibility and may introduce other problems.

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Jerry G

· #8 · Oct 15, 2001

Quote:

Originally posted by ismeltitudeltit
I believe there are portions of the HD signal which encode the picture format. If this information is present, the receiver should switch to the correct aspect. Although, I agree that perhaps the "fix" could be worse than the problem in that it reduces our flexibility and may introduce other problems.

I'm not sure what you mean by "encoding the picture format". An HD signal is always 16:9. What's in that 16:9 frame may vary. It could be a 4:3 image or a zoomed 14:9 image that some broadcasters are using. That's why trying to come up with some algorithm to deal with all the possibilities for an HD signal wouldn't be very practical.

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