While watching a DL of Zero Dark Thirty my receiver shut down during a loud scene. I had the volume level pretty high (63 I believe, higher than I've had it before) because the copy of the movie had a mediocre audio track and the voices were difficult to hear. I had been lowing the volume when I felt like an action scene was coming with explosions and stuff and about halfway through the movie I missed one and the receiver powered off. I had a JVC digital receiver that did this regularly at medium volumes even so I had been trained to quickly pause the movie and power the receiver back on and within seconds we'd be off again. Not this time. Powered the Onkyo back on and still no video or audio being sent to my TV. I messed with it a little bit but to be honest I'm not very good w/these Onkyo receivers and can't even seem to figure out how to set them up or adjust them. One thing I noticed is that the HDMI indicator light isn't even on on the Onkyo display. I tried to go into settings and set the right HDMI input to that right setting but nothing I did seemed to help. Anyone know what I've done or how I can correct this so I can get this receiver working again? I tried power cycling all the equipment multiple times and nothing was helping. I searched Google and all I could seemingly find was the issue I described having with my JVC and people trying to prevent that from occurring again which obviously isn't fixing my problem.
Solved. For anyone else who finds this if your Onkyo receiver has a power surge protection enable (I guess that's what it's called) on you simply power cycling will not reset it. You have to actually reset the receiver which requires powering it on, hold down VCR/DVR button and press the Standby button. The display will read "CLEAR" and then when you power it back on it should be fine. Seems this is the same reset sequence for most Onkyo receivers which I found after posting this because I was searching for reset procedure for this model specifically w/o luck. I haven't had a chance yet to see if it reset all my settings but I don't think I had too much set up on that receiver since I don't full understand how these stupid things work anyway. I just wanted to update in case anyone else found this having the same issue.
You may have solved the problem for now, but that is not to say it won't occur again. You say you've had this shutdown issue with more than one receiver. It sounds like you are maxing out the receiver to the point where it is shutting down. If dialog is difficult to hear, IMO increase the center channel level, not overall volume. That is what I do with poor dialog levels. If your receiver is running out of power, you either need to reduce your overall listening level, get more efficient speakers, or move on to more powerful separates. At the minimum you will need to double your current 80 watts per channel to notice an increase in loudness, which would mean a move to at least 200W x 7. One other thing, are you running your HT system on a dedicated AC line or one that shares other outlets in the home ? If its a shared circuit, that may also be a problem due to line voltage sag.
Quote:
Originally Posted by Glen B /t/1472550/help-onkyo-tx-sr508-shut-off-during-loud-scene-now-wont-pass-audio-video#post_23311208
You may have solved the problem for now, but that is not to say it won't occur again. You say you've had this shutdown issue with more than one receiver. It sounds like you are maxing out the receiver to the point where it is shutting down. If dialog is difficult to hear, IMO increase the center channel level, not overall volume. That is what I do with poor dialog levels. If your receiver is running out of power, you either need to reduce your overall listening level, get more efficient speakers, or move on to more powerful separates. At the minimum you will need to double your current 80 watts per channel to notice an increase in loudness, which would mean a move to at least 200W x 7. One other thing, are you running your HT system on a dedicated AC line or one that shares other outlets in the home ? If its a shared circuit, that may also be a problem due to line voltage sag.
I get what you're saying and it's not something that happens regularly, anymore. There was a time years ago when this one under powered JVC receiver I had would do this regularly when listening at normal listening volumes. Since getting these Onkyos I haven't had this problem save for last night and the volume was quite a bit louder. I understand about increasing the center channel but this was a one-time issue due to the file we were watching and I didn't feel like adjusting settings for a one-time watch. I thought it would be okay as I haven't experienced the cutting out for quite a few years and wasn't even sure where that was on these receivers. I generally watch TV at about 45 and movies are at about 50 so 63 wasn't an absurd level and figured we would be fine. I'm not running a dedicated line for any of my listening rooms.
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Originally Posted by jeremyhelling /t/1472550/help-onkyo-tx-sr508-shut-off-during-loud-scene-now-wont-pass-audio-video#post_23312165
I understand about increasing the center channel but this was a one-time issue due to the file we were watching and I didn't feel like adjusting settings for a one-time watch.
Every HT preamp/processor and AVR I've owned, including my current unit allows temporary adjustment of channel levels on-the-fly from the remote. I select the channel I want to adjust, and raise or lower the volume. That is what I was talking about. Your Onkyo receiver allows such temporary adjustments by pressing the "Audio" button on the remote, while watching a movie. Select center speaker and increase or decrease its level by ± 12dB. You can also use the "Late Night" function that employs dynamic compression to make soft sounds louder, and reduce the levels of the loudest sounds. That should make movies with poor dialog more listenable. These adjustments are described on page 43 of the SR508 owner's manual.
Quote:
Originally Posted by Glen B /t/1472550/help-onkyo-tx-sr508-shut-off-during-loud-scene-now-wont-pass-audio-video#post_23315419
Quote:
Originally Posted by jeremyhelling /t/1472550/help-onkyo-tx-sr508-shut-off-during-loud-scene-now-wont-pass-audio-video#post_23312165
I understand about increasing the center channel but this was a one-time issue due to the file we were watching and I didn't feel like adjusting settings for a one-time watch.
Every HT preamp/processor and AVR I've owned, including my current unit allows temporary adjustment of channel levels on-the-fly from the remote. I select the channel I want to adjust, and raise or lower the volume. That is what I was talking about. Your Onkyo receiver allows such temporary adjustments by pressing the "Audio" button on the remote, while watching a movie. Select center speaker and increase or decrease its level by ± 12dB. You can also use the "Late Night" function that employs dynamic compression to make soft sounds louder, and reduce the levels of the loudest sounds. That should make movies with poor dialog more listenable. These adjustments are described on page 43 of the SR508 owner's manual.
Mine allows for temporary adjustment as well but I use a Harmony Logitech remote and the process by which you access these features isn't exactly intuitive so it's not something I want to do regularly. That being said, this isn't an issue I've had for many years now and was a random one-time incident that I needed to fix. I wasn't even aware of where that limit was on this receiver in this setting because I had never had that happen before. Far as I knew the ceiling was the limit which I didn't even need to use... until now. Now I know that if I go near 63 it could do this so I will make sure I stay closer to the 55 that I normally don't pass. Now I know that if I'm at 55 and the dialog still isn't loud enough I need to take a moment to increase the center channel speaker. Pretty simple. This wasn't an issue before so there was no need to take all those other steps to avoid an issue I'd never had before. I know what these adjustments are and am quite familiar with the 'Audio' settings. In fact, every time I sit down in my theater to watch a movie I have to press the audio button and then adjust the sub and center channel because the Odyssey screwed up my audio to where it sounds awful. I'm sure it was probably something I did but I haven't taken the time to correct this issue so each time I power everything on I need to increase those two to be listenable. One of these days I will figure out how to actually set up an Onkyo receiver and then take the time to set up all four of the ones I'm currently deploying throughout the house. For now though I think I've got this issue in the living room licked and know how to easily correct it should it ever happen again which is unlikely since I will take other steps if the audio track is crappy and I don't hear the dialog strong at 50 and will not turn the volume past 55 ever now to make sure.
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